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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 997 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Arctis 9 Wireless Headset's superior sound quality and comfortable design, frequently praising its long battery life and convenient Bluetooth connectivity. While some users noted the price point as a potential drawback, others expressed a desire for improved volume and bass response. The software also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 997 reviews
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 2 out of 5 stars

    Buyers beware

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality, but the setup and connection are difficult and spotty making it hard to enjoy. Mic is meh

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Head set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought and picked out by don he is a gamer and likes them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent headset but has battery problems

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio and very comfortable. However sometimes the headset turns off even with more than 50% battery. This happened the first day I got it not days after being used by the way.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson and he really likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Bought these as an upgrade from the 7’s. Works great and easy to use on the PC and PlayStation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stopped working

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working haven’t even been a year I thought for the price they wouldn’t brake as easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked right out of the box bought it for my nephew he said it works great with his computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well for both pc and ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for both my pc and ps5… Bought a usb switcher so I don’t have to plug and unplug. Works wonders..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAME

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very nice somtimes. Mic check and check up on it and let me know its real. I can hear you.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth $200

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be a solid choice if it were $100, but definitely not for $200. The sound quality is not what you would expect for this price. Also, when you turn the volume up past a certain point there is a white noise/static sound that is more obvious than any other headset ive used. My headset was pretty uncomfortable on the ears too. I was using the steel series arctis 3 before, which is a $50 headset, and its more confortable and not that far off on sound quality. Ended up returning this one the same day and trading it for the Razer Barracuda Wireless for $100 less and its much better than this one and felt worth the money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset complicated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound audio isn’t the greatest when I play games and use discord at the same time. Also is hard to connect through Bluetooth sometimes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headset good headet good headset. good headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice headset. My son is very satsfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watch a lot of movies on my computer and this is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lives up to the hype great price, a little tricky at first but solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset best ones i ever owned definitely would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset... husband loves it... would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is quick and clean - no need to install third-party apps or services to utilize

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these had some wired ones these didn’t disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headset work as advertised , must have for gaming

    I would recommend this to a friend
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