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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 997 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Arctis 9 Wireless Headset's superior sound quality and comfortable design, frequently praising its long battery life and convenient Bluetooth connectivity. While some users noted the price point as a potential drawback, others expressed a desire for improved volume and bass response. The software also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 997 reviews
  • Rated 3 out of 5 stars

    Steelseries

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headsets. But this model has the battery life of an hour.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Audio issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio keeps messing up on it and some days it works and other day it’s doesn’t

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound but unstable connection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love then when they connect but I have to reet them about once a week to get them to transmit sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality Gaming Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range of sound. Quality build. Priced right.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Intermediant connection with surface pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps shutting off. Works great when i works but sometimes it will shut off in the middle of a meeting and ill have to switch to ps5 back to computer. The light only blinks white. I used to be abke to tell the charge by the color on my old set.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service at best buy was great but average headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a couple months : /, would not suggest.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Power Button

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved the headphones he got for Christmas2023. They worked great up until a week ago when the power button broke and caved in the inside of the headphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The “dream” headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product seems to be very good, but I never had the chance to try it. i ordered it on Christmas for my son, the order was delayed at first, and the day after was showing as “delivered” with just a picture of the package and a floor behind that I don’t recognize. But it wasn’t delivered. Never got it. The asked me what I wanted to do, I told them to sent me another one, but they didn’t have the product on stock anymore, so the only option was a refound. And now they are send me a lot of emails to review the product that I never had.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a pain to connect to your computer, but work

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steelseries headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. My son just loves the quality of these. Highly recommend. A must have item

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect Holiday Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as the perfect holiday gift! It’s not crazy expensive abd works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    SteelSerius

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am honestly happy with this purchase about time i get myself a new headset!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If you like audio, get anything else.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this thing says it supports lossless audio, the by let me be clear. I’m a professional musician and only listen through high end audio equipment. Low quality audio compression screams at me and gives me instant headaches. This thing is nowhere near lossless; At best it sounds like 64-128kbps. It is HEAVILY compressed garbage. The top end basically sounds like an audio representation of jpeg artifacts if you set max compression to get the squares everywhere. It’s disgusting. These sound about on par with a $5 pair of earbuds. Do. Not. Buy. I didn’t know it was possible to make headphones with drivers this big sound this bad. These guys have no respect for signal integrity.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for gamers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound! Great for gamers. My son loves it. Definitely worth the money.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Whatever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good for a year or so but then completely broke and the sound became crunchy and would cut out and play static sudden noises it would hurt my ears a lot

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphone. It’s so comfortable and easy to put on and take off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing and some of the very best for Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones and some of the best on the market for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Gamimg

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works very well !!!! Very sturdy, durable and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some issues with getting Bluetooth to connect with my laptop. Also shuts off randomly even when actively in use and with a full charge. Sound quality is good and microphone is nice.

    I would recommend this to a friend
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