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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 997 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Arctis 9 Wireless Headset's superior sound quality and comfortable design, frequently praising its long battery life and convenient Bluetooth connectivity. While some users noted the price point as a potential drawback, others expressed a desire for improved volume and bass response. The software also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 997 reviews
  • Rated 2 out of 5 stars

    Broke after 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they would have lasted longer 1 minor fall after having them for 2 months and the power button won’t work anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    hot garbage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Random shutdowns and arbitrarily non functioning mic. Replaced a Corsair headset with this. I don't always make wise choices, and this was certainly one of my worst. First and last experience with this brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good !! The connector to the phone is tip not good at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap parts

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headphones as an upgrade, the power button broke within 3 months causing the headphones to become useless and I can't return them. Buy at own risk.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Be very gentle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rotating joint piece holding ear cup broken in under a week

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Look somewhere else

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only ever owned steelseries headphones these are by far the worst. They randomly disconnect then they also warn u low battery and immediately die. Save your money buy something else these are hot garbage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic for the headset is absolute trash & can get too static at times with friends saying the same thing. The audio is good but not worth the $200.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible quality overpriced piece of garbage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy just dont the headset echoes alot in party chat settings while gaming sounds horrible my older headset had better sound quality to it buy a pair of hyper Xs now thats a good headset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item I got was defective, which is really unfortunate because it was for my son for Christmas. Only one side of them works. I have requested to make a return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality was not worth the price. Plus there are terrible sound and mic issues. Kinda complicated to set up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    don't buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, great mic when they work. The first ones i got weren't working well and disconnected from the computer and i could not used them anymore, they when i got the replacement for those they were also malfunctioning, mic wouldn't work after 2 weeks, usb form the wireless adapter was also malfunctioning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Having problems connecting to Playstation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It literally has problems connecting everytime i turn on my playstation. Good headphones but not very easily customisable. I wouldnt buy or recommend it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Incompatibility

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with XBox series X. I was sold these by an employee whilst buying an Xbox series X. Found out the hard way. Could be a good headphone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headset died afger 40 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i first got this headset it worked great, but 40 days or so after having it it completely stopped charging and responsing to USB. Ontop of that, it started smoking internally from the USB micro port.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound Quality, Connection Problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to connect it to devices, Battery is not as described. The sound quality is not that good for this price. I would love to return it and buy something else. Like *Logitech G PRO X Gaming Headset*

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for work

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got these for work. He wears them all the time. Says they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my nephew and he loves them, great for gaming and with a budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones very easy to use and set up, would definitely recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are alright the battery life on these don’t last nearly as long as the Arctic 7s I wish they had better battery time. You can probably find a better pair for the price tag honestly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is an avid gamer, he thinks these are awesome headphones.

    I would recommend this to a friend
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