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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 997 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Arctis 9 Wireless Headset's superior sound quality and comfortable design, frequently praising its long battery life and convenient Bluetooth connectivity. While some users noted the price point as a potential drawback, others expressed a desire for improved volume and bass response. The software also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 997 reviews
  • Rated 3 out of 5 stars

    Worth the money but lacks in some areas.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is mildly annoying for those with larger heads as it presses a little on the top of your head even after adjusting the elastic band. The mic isn’t very strong either. After tweaking the audio input controls on the SteelSeries software, the audio control panel, the normal computer settings and in game settings, the mic audio still comes in pretty quiet. Other than that the headset is a decent buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jitter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset straight up banger, no bap buy this jawn

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly recommended.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset. The instruction manual could be improved. No real description of controls and functions. I use it for conferencing with my phone and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for PC gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband, who is an avid PC gamer. Setup was a little finicky because of the Bluetooth, but afterward there's been no issues. Good sound quality and voice quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works super well just hear some cracks in the audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good, will buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Headphones, I've been a big fan of Steel Series for a while and their quality is always astounding!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a bit overpriced, but a decent headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has issues staying connected, but overall a pretty good headset when it's connected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like a pro! This headset works amazing. Well worth the extra money from the rest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones to replace my defective ones. Work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my son. He loves them! Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift and it was perfect. It was well received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for the price! My boyfriend is going to love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are fantastic. I've bought them for four different people in my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and affordable my son likes it. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and easy pick up from store. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional! Works very well and is a great gift!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Perfect all around head set. Haven't had any problems. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pog item if I do say so myself. Great for the chicken dance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money, avoid this product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up 2 pairs of this headset based off of its features and reviews. Having had them for some time now I have to tell people to actively avoid this product. There are a number of issues with it and they need to be addressed separately. 1) They keep breaking. After about 10 months the mute button broke. This caused the headset to be permanently muted. I was able to RMA and they sent a replacement but it took over a month. After another 10 months the exact same piece broke again. It is unlikely they will replace them a second time. 2) They turn off randomly. All 3 headsets have had this problem. I have tried disabling the auto turn off, updating the software, and updating the firmware. Nothing seems to fix this. There does not appear to be any pattern to this. Sometimes it will do it multiple times in a single day, sometimes I can go a full week without it happening. 3) Bluetooth turns on randomly. This only happens with one of the headsets, but the Bluetooth will randomly turn on and disconnect from the 2.4 band. 4) Listed stats don't hold up. They list a battery life of 20+ hours but only seem to last about 14-16. I always have these plugged in when not using them and they have never reached 20 hours. The 2.4 range is listed as 40 feet, but at 20 feet with line of sight to the receiver they start breaking up and disconnecting. I purchased these thinking they would be a nice upgrade from my Corsair headset and I am extremely disappointed with them. If you want a better AND cheaper headset go with the Corsair Void Elite.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Personal Top 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is fantastic, good powerful sound, clear and loud microphone, and easy to use on-board controls. Without a doubt, the whole package.

    I would recommend this to a friend
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