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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 998 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Arctis 9 Wireless Headset's superior sound quality and comfortable design, frequently praising its long battery life and convenient Bluetooth connectivity. While some users noted the price point as a potential drawback, others expressed a desire for improved volume and bass response. The software also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 998 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not Bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not a bad headset great quality, sound, built strong the metal is nice only downside I would say is the receiver. Sometimes the receiver will disconnect and reconnect every 10 seconds and won’t stop unless you unplug receiver and turn off headset. Usually it only happens when headset is turned on before the PC, so turn PC on first to avoid that, just a lil inconvenience other than that it’s a great headset

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have to be the best gaming headset I’ve purchased and I used to have A50’s. The noise canceling on them are great and also have nice bass when I’m playing music. Plus unlimited battery with them being swappable and charge while you use one.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    W Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most comfortable gaming headphone i’ve ever worn. Sound quality is superb. definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ehh only thing good about it is the mic quality, which your friends are the only one who would hear it. So hard to use on PC, it takes up a lot of usb port space, for those who don't know, USB has a set amount of space that can be utilized at once, kind of like RAM but for USBs, and this headphone eats it all up. Comfortable 9/10 Sound 3/10 Mic 9/10 Software 1/10

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Theyre a great choice for headsets but not cheap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly love the series a lot. Super comfortable and good quality sound! I would only wish they weren’t assss heavy cause it always messing my hair up but i love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Good quality bad software

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give 5 stars but the software is just garbage and required to use this headset. Also not too long after use the headset would randomly disconnect mid use and I would have to reconnect it which took a few minutes. But I noticed that by having the wireless headset plugged in that issue wouldn’t occur. Sound quality is great but sometimes the mic quality would go to a wired tin can and would have to restart the pc or software to fix.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great head set!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this head set great voice and sound quality this is one head set that will forever have a place in my heart all the funny frustrating moments in my game experience it has been reliable and durable !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I felt in love with the brand

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not like any other headset, the sound quality was better than most of the gaming headsets out there but the frame is too delicate for how I usually handle them. I moved up to a new version already. I might stick to this brand if they have metal frames.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    A good headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset itself is pretty light compared to previous ones I’ve had. The sound quality is great but at times I do hear popping/crackling sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steelseries headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones for PC and Bluetooth, must buy if you’re going the wireless route. Bluetooth can be connected with phones, iPads, laptops and all other devices. Good mic aswell, would suggest an external mic instead for better quality. Overall 8.5/10 headphones for its deal and efficiency.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound, connection issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, steel series make a great headset. Can’t rate 5 stars because it has connectivity issues, I think it is the software for the computer that is the problem though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset, works great for my ps5 and the audio is so clear, i caught it on sale so lucky me, little pricey for it but if you catch it on sale its a great headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Excellent upgrade.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is all there. Very lightweight! Range is good (it picks up from my room to the kitchen downstairs.) Sidetown works perfectly. Equalizer and sound settings. I did not need to adjust the straps but they are nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Consider buying these

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headphones and it was instantly set up. I set up the steel series app on my computer to dunk around with the sound but I wasn’t getting surround sound for some reason. Went to my sound settings and the mono settings were turned on. I turned mono off and my headset sounds fantastic. Only problem sometimes is my headset disconnects on its own but not a lot. If it didn’t disconnect I’d give it 5 stars. Totally worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good audio and software. It’s comfortable especially because of the head strap. Sometimes ears might hurt after a use but it’s not a problem. The battery lasts a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset with long battery life and great audio quality!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Steelseries is the goat.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear , comfortable and stylish. Would recommend for someone who wants good sound at a budget price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good sound, okay mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Microphone isn’t the best according to what friends hear. Comfortable too

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Probably the Best for the Price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the headset. I use it for WFH and it's very comfortable to wear for several hours if needed. The only thing I don't like is the side tone feature which picks up your audio input and plays it back through your headset. Meaning you can hear your own voice through the speakers when you are talking. This I guess can be turned off if you download special software, but I can't download things on my work computer. I wish there was a button on the headset to turn this off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Lacks bass but other audio quality was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is unreal just lacks bass it has no boom at all swapped out to another head set

    I would recommend this to a friend
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