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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 998 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Arctis 9 Wireless Headset's superior sound quality and comfortable design, frequently praising its long battery life and convenient Bluetooth connectivity. While some users noted the price point as a potential drawback, others expressed a desire for improved volume and bass response. The software also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 998 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Comfortable to wear for long gaming sessions. SteelSeries software offers good tuning options for the headset

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Mic

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones very comfortable only pet peeve I have is there is barely any bass

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and very comfortable. This was for my daughter and was very happy with how well it fits her smaller head but at the same time fits mine as well. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good audio and comfortable!!! Charges really fast

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quaility and decent battery life but I wish that I had gotten the nova 7 instead.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly light, great sound. Solid for the sale price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Good quality headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is very comfortable and sounds great. The microphone audio is adjustable, which is a nice feature. Also the headset is light so you don’t mind wearing it for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are anazing headphones! I got them for my husband for his birthday and he loves them! They provide awesome noise canceling and the battery is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing sound once tuned with one major flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're using these on PC, download steel series Sonar and tune the sound. Once I did so, they became the best wireless gaming headset I've used to date. The only thing that ticks me off about these and the reason I just can't give them 5 stars is that randomly, they won't connect. It isn't too often, but there have been times that it took 15-20 minutes of constantly rebooting the headset and unplugging them plugging the dock back in for them to work.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Headset review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is extremely comfortable and even though it’s a bit expensive it’s worth it. Would definitely recommend this headset to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Steel series

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the sound and mic quality is great. Super comfortable and durable. Bluetooth range coule be a little longer but overall great headset

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones in my opinion over all the other headphones. Awesome wireless headphones with long hours on them

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 4 out of 5 stars

    Great Mid-Level Bluetooth headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone. Sound quality is great and the Bluetooth works well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Hearing clearly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset fits and adjust do comfortable that ZI have actually forgotten I had it on. Sound is unsurpassed by any that I have ever used. Price was good and I would fifinitely recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Disappointed.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for over a year now. Initially I loved them, they were easy to set up and super comfortable, loved the sound quality and my friends said my mic quality was great. however, the last couple months or so it started randomly disconnecting. Out of nowhere it would beep like it was powering down and turn off on me. Then I started having issues with the dongle, where when I turn on my computer it wouldn't appear in my devices and I would have to unplug it for a for seconds and plug it back in so it would appear and I could connect. Now, the headset only works if it's plugged in and charging. I made sure the battery is at 100%, the light is always green, but it won't stay on if it's not plugged in. For the price I would hope it would last longer than a year but unfortunately not.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good head set for gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is good and no issues with setup. I would recommend for gaming though not for teams calls as the dual channel nature of the headset does not work well in Microsoft teams. Constantly loses audio connection and very annoying. No issues when used for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good lightweight headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset the only thing I’d change is the ear cushions personally, otherwise battery life and sound are great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good gamer headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and have lasted a good while. Only negative is the charging port is lose so I have to be careful when plugging in and unplugging

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    10/10 would recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones to date, very comfortable, has a surprisingly long range before disconnection, the look is super sleek and clean. I usually buy hyper x products but decided to go with these and im not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Get the Arctics 7p+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the price but if you are looking to get the ps5 or the xbox X/S you will want the Arctics 7p plus. it has 10 hours more life same exact sound and charges and connects to a usb-c. (much faster charging). the wireless dongle is also much more discreet on the Arctics 7p plus. Also has a nob on the right headset that you can turn up to hear the noise around you. still a good head set but

    I would recommend this to a friend
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