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Customer reviews

Rating 4 out of 5 stars with 2514 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the SteelSeries Arctis 9X Wireless Gaming Headset. Many also appreciate the convenient Bluetooth functionality. However, some users experienced connection issues and others felt the price was high. A few customers also noted that the bass could be improved and the range was not optimal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,514 reviews
  • Rated 5 out of 5 stars

    Great Gaming Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were for my son to use with his xBox. He loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gifts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good. I need a Xbox X console for my grandson. Thanks. Now that’s what I am talking about.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    lot of work to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it worked it was amazing. Returned after numerous calls to SteelSeries. Disconnected or wouldn’t connect on most occasions; evidently a very common problem that is inexcusable for a $200 headset trying to compete with astro a50’s and such. Some people buy them and have no connection issues, some get unlucky like I did and can use them 1/4 of the time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great sound and noise cancel, but cheap quality.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset sounds great, cancels noise very well, but were designed very cheap. Both ears split/cracked after less than one year of use and now are no longer able to be worn. Too expensive for such short usage. They were only used by an adult and never mishandled. I would not recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good mic mute location. Would of been better if location was on actual headset

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    wireless gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my son wanted. Work great sound is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this Headset to all Xbox Gamers out here. Sounds and connects seamlessly. I’m very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve ever had way better then the turtle beach deff worth the $200 hands down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ax9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ax9 One of the best headset i have it for my xbox.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great at first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The were purchased for my 14 year old son after much research. According to other reviews these were to be awesome. However, after only 3 weeks of use they stopped charging and needed to be reset multiple times. The left speaker is no longer providing output. Im so glad that I purchased the warranty. I never imagined that I would need to use it within less than a months time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox one headset available. Easy to use and connect. Can connect to your phone while you play.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    they worked great but

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the headphones and they worked wonderfully but they stopped charging after three months. Tried the reset button but that did not fix the issue. I called best buy and the person I talked to was very rude and said there was nothing they could do to help me. I then contacted steel series and they referred me back to best buy. Very frustrated with the customer service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset for Xbox Series X

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset as my brother has said since it was a gift to him for the Xbox series X.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply made - not worth price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and a nova 7..both have broken and are now in the bin. Customer support is responsive but wont fix known battery issues. Avoid.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head set. Awesome experience.I would purchase these again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great on PC, Great on Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work that great on PC, but it’s amazing on Xbox. The Bluetooth on pc is not great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these head phones and wears them every time he plays xbox

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was expecting for better quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have already broken once...thank goodness got the warranty these break easily

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Crackling noisy don’t work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flat out do not work wirelessly with XBOX 1 X. Crackling and not consistent audio, for the price you would think they would work but nope had to return them. Comfortable and great audio quality but again they don’t work. Very annoying crackling noises for me and friends on chat.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Using it for Xbox. Able to talk and hear with no issues while playing online

    I would recommend this to a friend