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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 2511 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the SteelSeries Arctis 9X Wireless Gaming Headset. Many also appreciate the convenient Bluetooth functionality. However, some users experienced connection issues and others felt the price was high. A few customers also noted that the bass could be improved and the range was not optimal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,511 reviews
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    50/50

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surround sound on it is great.When I play a game I can tell if there above me or to my right or left.what I didn’t like was they didn’t feel firm on the head.bass wasn’t so good.and the volume is too LOW!but the clarity was amazing.I would recommend for gaming.but for music or watching a movie not so much.they don’t sound bad at all.but for a $200 headset I expected a little more.these will kick the A50 out of the park when it comes to hearing footsteps and clarity.but when it comes to bass and loudness the A50 are way better.I own both of them.but to each their own.this is just my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Super great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my turtle beach 700. These things are lighter and aren’t as hot and hear soooo much better

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort

    Rated 5 out of 5 stars

    YES, it is worth it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this headset for over a year now and it has no problems with it, I use it with my xbox and PC. Bluetooth works great and the headphones are really comfortable on my head and dont strain my head unlike other headsets. Overall great product and I would definitely buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty solid

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed them. They felt very comfortable and had a great sound. The main issue was the mic itself. Wile it was very clear and crisp, friends who knew me outside of gaming said it changed my voice and I sounded very different to the last three mics I had been using.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am incredibly picky when it comes to headsets and earbuds. This headset is the best one I've ever owned! I can wear it for hours and it never gets uncomfortable, never makes my glasses dig in to the side of my head, and has amazing audio quality. You can plug it in to your computer and adjust every aspect of the audio and microphone. I connected it to my Xbox in less than a minute, it was a breeze to set up. I tell everyone I play with if you don't have one of these, you're messing up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfort!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and comfort of this headset is unbelievable. Last forever on a charge and connects with my Xbox instantly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent sound and comfortable fit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried headphones from all the popular brands for gaming, none of them even come close to the sound. These pair of headphones produce clear, punchy, bassy, loud sound that fills the entire room. They are a bit on the expensive side. But trust me you will not regret it. My only complaint is the micro USB charging port, it's just outdated.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound and very comfortable.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely loud and comfortable. Upgraded from a turtle beach and never going back. Only 4 star Bc the headset doesn’t automatically turn on with Xbox. Turtle beaches did.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort

    Rated 4 out of 5 stars

    Good headphones for a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and loud. Like the Bluetooth feature to hear your phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    The "cons" keep it from being great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the positive things you have read about them are true. Comfort is as good as it gets in this weight class! I love the mute light on the mic boom. Bluetooth to the phone is great but to a PC not so much. I ended up buying the wireless dongle because it was soooooo bad with Bluetooth. Now this introduces another problem. It drops that connection periodically...the PC still sees it but will not send or receive audio and to resolve it the headset has to power cycle which brings us to another con. That physical process takes a long button press, a couple seconds of pause and then another long button press. Thats at least 15 seconds in which you will have no connection which in my case is always in a video meeting. It never shuts down from idle. This could be a quirk of the dongle I suppose but if you do not remember to shut it down or plug it in at the end of your day/session then you may be in a state like I am right now needing it but having to wait for it to charge. Speaking of charging...COME ON!!! USB C people! Its been around plenty long enough that there is no good excuse to have micro on these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Very Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very nice does disconnect from my phone a lot but doesn’t disconnect at all from my Xbox wouldn’t recommend for Xbox users

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Top notch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset around. Sounds quality is amazing. Battery life is excellent. Overall the headset is great. Its comfortable too!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned several headsets including the Astro A50s so wasn’t sure what to expect with these. Several sites stated that these were the best for Xbox so decided to give them a try. The level of comfort with these are incredible, sound and mic are really good. Took seconds to connect and haven’t had any disconnects after several hours of use. If you’re an Xbox owner these are hands down the best!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    get these you will not be dissapointed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this headset so far. Looks good and it is comfortable. Sounds great and performs well. Would buy again and recommend to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is a great headset. Feels comfortable with glasses. the features are nice and with windows sonic compatibility it is a great sound quality headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement/upgrade to the Microsoft Xbox Wireless headset which broke after two years of extremely light use. These seem more durable (not susceptible to same defect as previous headset), are comfortable, provide good audio, and easy to setup/use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Godlike Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these head phone for over 4 years. There perfect and so comfortable my brother loves them too had to buy him a pair. Plus when they started to break (finally) Best Buy warranty was still good?? Great gift honestly for gamers and people like big headphones used them for the gym too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Gaming headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best headset I have ever owned, amazing sound, durable build and comfortable for long gaming sessions, get this headset you will not be dissapointed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great Wireless Headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SteelSeries Arctis 9X is a surprisingly lightweight, comfortable, yet durable gaming headset. The muted design is one my favorite features along with quick and easy access to mute the mic. Connecting to your xbox is super easy and I can’t detect any significant input lag. This headset is a great choice for anyone looking for a wireless headset with a clear mic and long-wearability.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive tried them all. Astro A50's, Stealth 700 V2's, and HyperX Flight Wireless for Xbox. The 9X beats them all. Sound is clear and precise . Comfort is the best of the bunch by a mile. Make sure you update through the steel series engine 3 before using. There is an update to address the connection issues many have reported for series s/x. I have not had a single connection drop or interference. Great Headset!

    I would recommend this to a friend