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Customer reviews

Rating 4 out of 5 stars with 2514 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the SteelSeries Arctis 9X Wireless Gaming Headset. Many also appreciate the convenient Bluetooth functionality. However, some users experienced connection issues and others felt the price was high. A few customers also noted that the bass could be improved and the range was not optimal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,514 reviews
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Almost perfect gaming headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic quality is great and I expected this to be a perfect headset just because steelseries has such a good reputation. Unfortunately I have to take off one star because this headset has a lot of connectivity issues with both my pc and xbox. Sometimes I have to turn it on like 2 to 3 times because it just shots off right after I turn it on. There have also been times where it would just shut off randomly. Other than that, the sound and mic quality is great but I expected a more perfect headset for a high price tag of 200.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable but pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very attractive looking equally comfortable definitely eliminated outside noise but lacks a lot of features that other companies offer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Artic series 9x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset lightweight great sound and comfortable for long gaming hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Very good sound quality. BUT....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great headset but it does disconnect once in awhile out of the blue. And it only lets me hear certain sounds when connected to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfy headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and super comfortable. At times I do have issues finding the right chat/game volume ratio, but overall quite a solid headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Works Perfectly with the Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality, comfort, and sound quality is amazing. I had a little difficulty updating the firmware with a MacBook but ended up figuring it out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent quality Sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Excellent quality sound. Fits and feels great. Last long on a charge. Like the volume settings.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing but you'll get sound skips and complete loss of sound at times. Battery life is good, not what they advertise but fairly close.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had turtle beach’s and Microsoft made headsets over my years of slaying it on the Xbox family. These however are good headphones out the box but I had a lot of issues until one day they just would not turn on. Long story short. There’s a hardware reset button under the left ear muff after the reset they are the best headphones I’ve ever had. It’s too bad they did not start off that way.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement/upgrade to the Microsoft Xbox Wireless headset which broke after two years of extremely light use. These seem more durable (not susceptible to same defect as previous headset), are comfortable, provide good audio, and easy to setup/use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range you walk away from your Xbox is not as good as my previous Turtle Beaches but very comfortable on the ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Extremely comfortable for long sessions.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really Iike these headphones. The sound quality is great. I miss having voice feedback. They are the most comfortable headphones I've used.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise canceling. The battery life is outstanding. The fit is comfortable and unnoticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Wireless Headset for the Xbox that I've ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the BEST headset on the market for the xbox. I was so impressed with these that my son got for Christmas that I bought myself a pair just like his. The sound, comfort, and quality are all amazing and you don't have to worry about wires, which is an epic plus. They hook up just like a controller. Zero problems with setup or with them in general since purchase, with either pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the sound and comfort of these headphones

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset for Xbox. Sound quality is great with excellent directional sound for games like Warzone. I also love that I can Bluetooth the device to my phone and other equipment. I’ve read reviews of some people having issues with the headset staying connected but that has NOT been the case in my situation. Would absolutely recommend to anyone who wants to make a serious upgrade to their gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it. The price is quite the pill to swallow, but if you add up how many Turtle Beach headsets you've bought, you could own these by now. Great comfort, great configurability, great audio in and out. The buttons you use most are big and easy to get at. Volume, and Mixer dials are big to quickly grab and the detent click on the mixer is a great way to know which dial you're turning Incase your forget which side has the volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset has been working great. I've been using it mainly for work meetings and listening to media on my phone but haven't had issues with the few games I've used it with. Pretty clear audio. I wish it would come with a 3.5mm cable though to connect to the PC or phone when the charge runs out. A carrying case or bag would have been great as well to protect it, that would have made it 5 atars

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good product but... i prefer another set

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very nice and wear really well except that my ears always got hot in them. They don't turn off when the xbox is turned off which should be fixed, a feature I have on a competitor's headset. These could be amazing with a few minor tweaks. If you charge more for a headset than similar competitive sets, there needs to be extra value added. If these were $150 I would be tempted to choose these.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Really good wireless headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t too sure about switching to wireless mainly due to charging them and connections issues. This headset is actually what I was looking for. Being able to know what levels my game and chat volume is at. Being able to pair with my phones over Bluetooth. Mic quality sounds good. There’s little issues with connecting with my Xbox but it’s having to do after the Xbox is turn on and your account sign in. After that it’s works perfectly

    I would recommend this to a friend