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Customer reviews

Rating 4 out of 5 stars with 2514 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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74%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the SteelSeries Arctis 9X Wireless Gaming Headset. Many also appreciate the convenient Bluetooth functionality. However, some users experienced connection issues and others felt the price was high. A few customers also noted that the bass could be improved and the range was not optimal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,514 reviews
  • Pros mentioned:
    Bluetooth, Comfort

    Rated 4 out of 5 stars

    Good pair of headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No wires just turn them on and link just like a controller. My favorite thing about these headphones is the Bluetooth. Very comfortable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything overall is amazing. Sound. Quality. Battery. Glasses friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Gaming headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best headset I have ever owned, amazing sound, durable build and comfortable for long gaming sessions, get this headset you will not be dissapointed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but has the, although very rare, static for a second or two. Very comfortable and seamless connectivity

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good gaming sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sound! A lot of connectivity issues with my Xbox One, but its the oldest model so the issue probably lies there!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Cordless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound not too heavy,but it does put pressure on my jaw kinda under my ears,but this after a few hours of game play.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable, loud, covers your whole ear, isn't heavy on your head, and long lasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I took a chance and happy I did.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have a headset for my Xbob S and was hesitant to purchase one since the Series X is out. But this headset is compatible with both systems which is nice. I read good reviews and took a chance and happy I did. Absolutely comfortable to wear for long sessions and the sound is top notch! Please do not hesitate on purchasing this headset I personally feel you will be impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Known Audio Cutting Out Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very high quality as expectred from SteelSeries with one major caveat involving 2 different devices I pair them with. The is a known issue with Xbox Series X|S wear audio will start cutting in and out if your controller is inactive for roughly 10 or more seconds. During most gameplay this is not a problem, but watching any media this issue sucks. The two work arounds are to move the thumb sticks while using the headphones or to use an Xbox One generation controller. Supposedly Microsoft is aware of the problem and will provide the solution. Unfortunately the audio cutting out issues occur when paired to my Amazon FireTV Cube as well and are not related to the controller. It does not happen as often when paired to the FireTV, but I also don't choose to listen to the TV through the headphones often either. I have the Arctis Pro Wireless headsets for my PC and the Arctis 1 Wireless for a couple devices including my Switch and Stadia controller. This is the only SteelSeries headphone I have had any issue with so far. I like the form factor and quality. Pairing the 9X with the Series S was absurdly easy. The sound quality is great in general. The glaring issue is the audio cutting out issue. I probably won't return them since I do like them, but I cant recommend them while the audio issues are unresolved. https://support.steelseries.com/hc/en-us/articles/360052275492-My-Arctis-9X-is-having-audio-connection-issues-on-the-Xbox-Series-X-S

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Great sound and comfort

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable and works seamlessly with Xbox. Pc is a different story. Randomly turns itself off whenever it wants.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    fastastic headset.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are extremely comfortable and have phenomenal sound quality as well. the mic conveniently hides when not need and the game/chat dial works great. They get way louder than my previous headset too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Artic 9 is a solid headset. Its sound quality is impressive, with clear audio. The headset is comfortable, even during extended gaming sessions. The noise-canceling microphone is great for communication with online gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Good audio

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones make gaming very immersive and they are comfortable. They also easily connect to xbox like you would a controller. Battery life was never an issue. Batteries, which are internal, can last forever on one charge.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones for Xbox.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a pair for myself and my girlfriend. They are very comfortable for long game sessions. The mic is clear when speaking into it. They also look very stylish. I would buy this brand again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Xbox HeadSet

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and mic quality. Fits and feels great on head. Good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing product super comfortable on the ears and fits perfect. The sound quality is amazing and the different audio settings work perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Not worth the $200 price tag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long time user of Turtlebeach headsets and was wary of changing brands. I decided to give Steelsieries a try given the hype that I have read and heard about them being "competitive gamers choice". I have to say I am disappointed. For $200 I was expecting a higher level of sound functionality, not just a single dial to either turn chat up or in-game volume up with no real balance to it. Not to mention the countless times that I can not hear footsteps approaching until right on me and no real directional dictation.. Where they went right is the ease of syncing to your system and they are overall pretty comfortable to wear over long periods of time, but if your looking for a more immersive headset I would suggest something with a mix amp to be able to adjust to your play style or specific game. I would not waste the $200.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love this headset but it does have a few glitches

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this headset. The sound is crisp and clear for the most part, except for the wireless interference it has from time to time as many have pointed out. SteelSeries needs to issue an update for this. The mic is great, as well as the mic monitoring. I’m able to play 3 or 4 nights straight without charging the battery which is a huge plus and honestly this is the best headset I’ve ever bought.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these . Sound is pretty good comfortable for the most part but could use thicker ear pads !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Back to the store they go!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great until it starts cracking and losing connection. Apparently it has to do with interference from other wireless devices. Other than that they are great. I’m returning them.

    No, I would not recommend this to a friend