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Customer reviews

Rating 4 out of 5 stars with 2514 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the SteelSeries Arctis 9X Wireless Gaming Headset. Many also appreciate the convenient Bluetooth functionality. However, some users experienced connection issues and others felt the price was high. A few customers also noted that the bass could be improved and the range was not optimal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,514 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Arctis 9x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and good battery life. Only issue I've had is an occasional disconnect but reconnects itself right after.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Amazing Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Headset they connect seamlessly to my Xbox, sound quality is amazing, the integrated Bluetooth is also a nice touch I can take phone calls while still playing the game.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great, but outclassed by the 7X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They are clear and push footsteps and important sounds forward, while pushing sounds you dont need in FPS games backward. Only thing i dont like is if you go out of range they disconnect and when you come back in range they dont reconnect automatically. A dongle would fix that... 7x may be a better choice as it is the same headset but it uses a USB-C dongle and it works with Xbox, PS5, Switch, PC, Mac, Android and anything else with a USB. So yea. 4/5

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Xboxkid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The piece at the top kept popping off but the comfort and quality was great

    I would recommend this to a friend
  • Cons mentioned:
    Connection, Range

    Rated 4 out of 5 stars

    Ok for price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok could be better for Xbox not much range and sometimes disconnects

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great wireless headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before i bought these headphones i was using really cheap earbuds, and i must say when i got them i was in love! you can control the volume of your game and you can balance how loud your party and game is in one. The sound makes you feel like you are actually in the game, and the lifespan is about 12-15 hours per charge which is great. 10/10 would recommend! worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset. Super comfortable. Wish they were a little bassier.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Great with a major defect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and good sound quality. I would lose connection a lot and it doesn’t always auto reconnect. It became so annoying (in 3 weeks) that I returned for a different headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Steelseries Headphones Review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing the hearing and volume adjustment are really good and being able to put the microphone into the headphone is really cool so that it is not in the way of what I am doing. The batery life is extremely good because it doesn't take to long to charge but if anything you can use it while charging, also when it is fully charged it last super long until you need to charge it again but if you can't charge it at the time you can get the wire for the headphones. I really recomend these because they are super simple to connect and adjust so it is really worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Simple is a good thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has everything u want from an elite astro or turtle beach accept for the price. I got it for $200 and i must say it is every bit as good as my astro a50 was (3rd gen). I swore by my a50’s but these seem to just sound great and are comfortable and have great sound/directional sound. Not to mention t sync with ur xbox without some complicated cabling or wIres running across ur floor.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Godlike Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these head phone for over 4 years. There perfect and so comfortable my brother loves them too had to buy him a pair. Plus when they started to break (finally) Best Buy warranty was still good?? Great gift honestly for gamers and people like big headphones used them for the gym too.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Great when they work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd pair I get of these and out of the box with same issues. I get disconnection issues where the headset disconnects from xbox that is sitting on a shelf same level and 1 foot away as the headset is on my head. Really annoying to have the audio and/or mic cut out in the middle of a game when headset is fully charged. Like the pairing and wireless but useless if the headset unpairs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headset for Gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product with low expectations. My last headset I bought were the $50 Microsoft Headset. I can say for sure that although these are more expensive that they are extremely worth it. My favorite feature is being able to connect to both my Xbox and another device at the same time. It allows me to control what device to play louder volume from. Plus it has a really great build quality. However my only issue would be that it uses a band to control the fitment of the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    High quality and comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great with full control on sound eq, but connecting it takes some time and I had to try a couple times

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Insanely good headset!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insanely good sound quality and lightweight. I can game for hours without my ears hurting. Also - the connection to the xbox is really easy and almost flawless. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based upon reviews from all over the Internet it was a mixed bag of good and bad I think all of the bad reviews depend on an older series that had issues with the microphone breaking I’ve had these for a little over a month and they are phenomenal being able to listen to your phone and your gaming simultaneously really does wonders well worth the price in mind you I returned a more expensive pair of Astro A50s to get these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Arctis 9X

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming headset for what you’re paying for but even a better deal if you’re able to get it on sale! Just don’t throw it around or it might break easily ! Just note if you like music this headset barely has any bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing but some issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this gaming headset has the be the best yet. If you’re trying to compare with turtle beach 700’s let me tell you the big differences on those two. The steal series are beyond better to comfortably and sound. The best thing about this headphone is that it connects to your Xbox just like a controller and have your Bluetooth hooked up at the same time. You don’t have to sacrifice one for the other. You can do this with the 700’s but the sounds quality is Terrible in my opinion and the build quality as well. The steal series has amazing build quality and feels premium. One thing I do like about the 700’s is the customized feature between mic and game chat, you can easily adjust game volume and voice chat.if you want a higher voice chat and High game chat you can plus you have the app the customize your eq settings are any time. As of right now steel series does not have an app but you can customize them with the engine they have online. You don’t have a designated analog on the head phones for voice and game sound like the 700’s. If you game Chat volume all the way up you could barely hear chat and vise versa. The mic on steel series is better and so amazing as well. Hope you enjoyed this review and has helped you out, but I would recommend these headphones to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    $200

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful. Yes this headset may be comfortable but barely. I cant control its sound settings in my xbox, I have a range of 6 feet and I start stuttering. The mic is mid, and the battery life is half decent. But the fact that it was released in 2019 and has usb micro b? Awful. My $120 Astro a20 was WAY better than this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great sound!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these a month ago. I didn't think the chat was working but then I noticed that the red light comes on on the mic it's muted. It doesn't say anything in the Manuel about that. The sound is awesome. I love how u can use your phone and the Xbox for sound I usually listen to music while I play. They have good distance too with the Bluetooth.

    I would recommend this to a friend