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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 2514 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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74%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the SteelSeries Arctis 9X Wireless Gaming Headset. Many also appreciate the convenient Bluetooth functionality. However, some users experienced connection issues and others felt the price was high. A few customers also noted that the bass could be improved and the range was not optimal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,514 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best x box headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset money can buy for an x box. Only got 4 stars because I have had 2 fail within a year hence why I went through best buy as their warranty process is very lkong winded. Takes a few months to get a new one and you have to send yours in then wait but the quality when it does work is Chef's kiss

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is better than my Turtle Beach Stealth 700 Gen II. Doesn’t have that popping and crackling sound that the TB gets from time to time. Though this headset doesn’t have the best bass but the overall sound is solid.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Steel series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not the best but very comfortable and great audio

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best headset I've purchased.. and I've tried a lot of them. Amazing sound, still comfortable after hours of gaming. Noise cancellation works great. Buy this headset and you'll never leave this brand again. I'd say they're better than the A50s and $100 cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort

    Rated 5 out of 5 stars

    Best headset I’ve owned

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset was easy to setup. It’s a lot more comfortable than the alternatives I’ve tried over the years. It also works with my phone and iPad so I can listen to podcasts while I play video games.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice but a little wonky

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but sometimes likes to disconnected from my Xbox which is super annoying. When it works it’s great which is 90% of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things, great sound on them! Comfortable easy to use. Highly recommend them just wish the button to mute the mic was easier. Not complicated to use it, guess I was used to the Astro a 40s which were wired and had a easier time Toggling the mute button!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Xboxtoy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound and very good design and soft also very light

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Eh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its definitely a good mic for gaming but very terrible when it comes to the crisp sound. I dont like how it lacks bass even with the different sound options. Tried adjusting and i couldnt get the sound i was looking for. Other than that it was ok just not for that price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say other than their great quality. I e had them for a few years now. They sound great and it’s nice that you can connect a Bluetooth device at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    The best option for Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like pillows on your head, your ability to quickly adjust the in game to chat volume balance, and long battery life then the 9x are for you. The only issues I saw is they don’t automatically reconnect to your Xbox if you go out of range. You will have to power cycle (that’s what I do).

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones ive owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the other headphones I've owned have always picked up background noise except these. Sound is great and the head band is extremely comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is very comfortable, I have a large head and always have trouble finding a good fitting headset but this one works very well for me. Sound is good as well, my friends tell me that my voice comes through clear. I like being able to connect to my phone at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Hands down the best ones out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset out there! My Xbox is close to my router and usually with other headsets you get interference but not with these! Volume on them is great as well. The Bluetooth function on them makes it great for watching late night movies on my firetv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best headsets I’ve owned in a while. Durability may be a con, but everything else outshines it. It has Bluetooth so it can connect to your phone while you game on your Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best Xbox headset, at a price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset for Xbox One/Series consoles, but you are gonna pay for it. I was able to replace 3 headsets with 1 which made the $200 price worth it. I use this for my xbox, pc, and general headphones. I do wish game chatmix worked with PC, but that isn't a dealbreaker.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soft padding feels like pillows on my ears, great sound quality, great noise cancellation, and battery life lasts a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I’d buy these again in a minute.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is light (no heat or headache) with great sound. Wireless setup was a snap. Long battery life. Boom mic works great, and the ability to increase/decrease game sound v chat means talking to friends online is not hard due to a loud game.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp sound. Could use a little more bass even on bass boost mode.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound, albeit a tad pricey

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey, but very nice! Sound quality is great and comfortable too.

    I would recommend this to a friend