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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 2514 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the SteelSeries Arctis 9X Wireless Gaming Headset. Many also appreciate the convenient Bluetooth functionality. However, some users experienced connection issues and others felt the price was high. A few customers also noted that the bass could be improved and the range was not optimal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,514 reviews
  • Pros mentioned:
    Battery life, Bluetooth

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headset. confi, love the xbox connectivity for console and PC with adapter. love how it Bluetooth to my phone aswell. also that it doesent look crazy, and can be worn outside of gaming. battery live is great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Does not work with PS4 and Switch

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset for Xbox gaming. Great microphone and sound. I dislike that you cannot get an adapter to use wirelessly with PS4 and Nintendo switch. Other then that excellent build quality and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Excellent product for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality for the sale price of $100. Also wireless. Great cans!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Outdated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can get nova 7 or above sonar makes a huge difference in both but i liked much more of nova 7.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and comfortable headset for my Xbox. Sounds good and it is wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing but not the best for the plastic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is amazing I can hear really good and evething about it is amazing but one thing that isn’t good is the plastic for the headset it’s self. It hold up good but over some time it we’ll break but the headset is good really good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    SteelSeries - Arctis 9X Wireless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Audio, great connection. Also you can connect to your Phone at the same time to listen to Music or take Calls while playing your favorite games. Great 20hr+ battery life. PC App lets you customize EQ presets.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Steel Series 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arctis Steel Series 9 is a nice durable headset with tremendous sound. Isolates nicely and provides great immersion, especially when upgraded with Dolby sound.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Ok for price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset the only thing is I get connection issues sometimes. CV

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Son loves them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son. He loves them! He said the are very comfortable and clear sounding. Downside for a parent. They are noise canceling so he can’t hear me when I open the door and say something.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    X Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son switched from PS to X box because of the headset quality. Much better than his PS handset. More comfortable, sound is better, and Quality of this headset for his gaming is 100%

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Connection Issues

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had TB Stealth 700’s before i bought these. Thinking these would be a nice upgrade. While the sound quality isn’t too bad. This headset is plagued by connection issues. Sound goes in and out, all together disconnecting entirely. I really wanted to like this headset, its comfortable but the performance is lacking significantly. I wouldn’t recommend. After reading all these reviews it seems connection issues are a significant problem. Ive heard good things about the PRO’s and it could be the xbox tech is an issue as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headset upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headset. Microphone ia great. Love how it collapse when not needed. Headset earphones are soft and easily comfortable for hours

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headsets I’ve used so far. There’s an update that fixes the connection issues some people were having. The sound great, connect easy, and the battery life is pretty decent.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Coice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Comfortable fit. Easy set-up with gaming devices.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset for XB series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, fits well on your head and the sound quality is clear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and features, by far the best headphones I have owned. These headphones are way better and comfortable than Astros A50

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound awesome. I have had the odd disconnect once in a great while. I wish the chat volume was independent of the game volume. It can be a real pain to get the levels right when you constantly have to adjust both to find the right balance. Overall, I’m happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound and noise canceling

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset with the exception of the first pair we bought that came undone at the base of the band about 8 months after buying them. Got a replacement through the Geek Squad insurance so hopefully it won’t happen again. Great sound and noise canceling

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried going back to a wired headset after trying these out and I just can’t do it. Plus it’s awesome that it connects to my phone simultaneously. It’s a bit on the pricey side, but you get what you pay for.

    I would recommend this to a friend