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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 2514 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the SteelSeries Arctis 9X Wireless Gaming Headset. Many also appreciate the convenient Bluetooth functionality. However, some users experienced connection issues and others felt the price was high. A few customers also noted that the bass could be improved and the range was not optimal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,514 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound Comfortable fit Works great for Xbox & PC gamers Overall this is one of the best headsets I’ve owned.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy headset! Pairs easily with my xbox. And another cool feature is that it can dual pair with phone so you can listen to both audios at the same time. Really cool if you play simulation or rpg games. And can take calls

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Steel series wireless headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good headset for the value, sounds very good, mic is good and the headset is very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headeset for XBox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset, well built and comfortable. Sound quality at this price is very good. Only for XBox and not for PC is a drawback.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great product..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, Bluetooth works pretty good and there’s a volume rocker to mix between game sound and your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Arctis 9x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset itself was amazing. It has great sound and is really comfortable but after a bit over a month without any neglect and treating it like my own child it just would turn on. It stopped working while I was playing videos and nothing has worked to get it back on. Other than the fact that you might lose 200 dollars it’s a good headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, feather light on my head, slightly expensive however it was worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent sound, easy use, light and comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear, crisp audio, intuitive use and pairing, super comfortable and lightweight design, what's not to love?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Overpriced for the Overall Longevity

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has the best quality of life fratures. Being able to retract the microphone while I eat is great. The sound is amazing, and I love that I can be on the phone and game at the same time. Biggest issues are the connectivity of the bluetooth cuts in and out A LOT. Also the headset lasted for a year. The right side died out for no reason. Honestly save your money and look for quality over quantity.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear sound, great mic, super comfortable, great all around headset. Definitely worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome audio quality, gorgeous look, durable construction. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones as a gift. They wont stop talking about it to his friends. Its a bit much for headphones but if you want something with good quality and great comfort this is something to look into. I did my research and looked at reviews and was stuck between this one and another brand. Bought the other one and returned it. Good thing I decided to go with these headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good… not bad. I can’t complain.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and works on Macs too. My only gripe is that it can be challenging to convince it to talk to MacOS/iOS.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Decent. Not great.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent comfort while wearing for extended periods. Does seem to cut off randomly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Make sure to get a protection plan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides for some connectivity issues (that for me can be fixed by a turning it on and off) I'd make sure to buy a protection plan

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Very comfortable, but has issues.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were the most comfortable headset I've ever worn. Sound was great and my friends said the sound quality from the mic was much better than my last headset. However after 21 days of use I had issues with it disconnecting from the xbox and then the mic stopped working. I returned them for a full refund and will look else where for a more durable headset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset I’ve ever used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve ever used. Great sound. Wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headset okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to get this Headset but it does turn off at times and i have to continue to turn off and on again. But sound quality is good.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Expensive but worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a bit pricey at $200 but they do their job well. I suggest you check out some professional reviews on YouTube and make an informed decision.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Light weight and wireless and the sound is great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing, they are Light weight, wireless and they sound is great.

    I would recommend this to a friend