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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 2514 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the SteelSeries Arctis 9X Wireless Gaming Headset. Many also appreciate the convenient Bluetooth functionality. However, some users experienced connection issues and others felt the price was high. A few customers also noted that the bass could be improved and the range was not optimal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,514 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great pair!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Sound quality is excellent. Wish they had an app for the headphones for my phone, but I’m satisfied with this pair!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great audio, easy to set up.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear audio, quick/easy setup. I had purchased a pretty well known other brand that had high rating and those were absolutely terrible. Next day I went to BestBuy and bought these and was really glad I did. I'm not a hardcore gamer but I play enough with friends online that this did not disappoint and can hear plenty clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, has great sound and functions. You can also pair it with you phone and listen to a podcast or music.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset with great sound quality comfortable to wear and love the microphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not 200 dollars good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a while but if you actually retract the mic and push it back in every time you use headset it will cause the mic to start messing up pretty quickly if you use it a lot. Would recommend only if found on a great sale

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    This head set is top notch !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them none stop all day battery life is great sound quality is over the top!!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Issues coming quick

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for a little over a year (ordered Nov 2023, and I have already started having frequent problems with them. From a quickly dwindling battery life, to constant disconnecting, to audio consistently cutting out, these things went from the best purchase I made to a nightmare in about a year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Long battery life!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What surprised me the most about this was the long battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pass on this one, better options available.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't experience the connectivity issues that seem to plague users of this headset. The biggest downfall for me was comfort and audio quality. Even removing the strap didn't help the top of my head aching after an hour or two of use. The app for the PC doesn't allow you to adjust enough of the EQ to make this thing sound decent for the price point, not to mention it's never got an update in the 2+ years it's been out. Get the Hyper X Cloud Flight instead!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Xbox headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, i recommend them for gaming on xbox. !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are wicked nice the sound quality is great super clear. Loud but not too loud and I can even have music from my phone playing and the Xbox and here then both on the headset

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Dont know which pair to get? This one! Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, comfortable, buttons work efficiently, easy self muting. Whoever you get these for will be extremely happy with the product. I dont know how i didnt get these for myself sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset very comfortable and I love the sound for games and music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew was so excited to receive these. He absolutely loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best headphones in the game

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets I’ve ever owned too bad they’re not available on this site anymore very good quality and the emersion is impeccable

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Grandson loves headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 16 y.o. grandson for Christmas. I bought wireless to prevent broken wires that he has experienced with other wired headsets. He loves this headset. It was easy for him to set up and likes how quickly it re-charges. Also got a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects easily to Xbox and pc. Very comfortable. Quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfortable headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of these headphones are great. Probably the most comfortable feeling headphones I’ve had

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AUDIFONOS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELENTE CALIDAD, AUDICION, BUEN DISEÑO, COMODIDAD

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Terrible connectivity issues

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound is good, as well as mic, but always had an issue with connecting. You would have to turn the mic on, then off, then on again for it to properly connect and hear other gamers/party chat. This was very annoying and frustrating having to constantly fiddle with the device until the mic worked.

    No, I would not recommend this to a friend