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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 2514 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the SteelSeries Arctis 9X Wireless Gaming Headset. Many also appreciate the convenient Bluetooth functionality. However, some users experienced connection issues and others felt the price was high. A few customers also noted that the bass could be improved and the range was not optimal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,514 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Its good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last 3 yrs for me and they were perfect and sounds was perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kept disconnecting..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept disconnecting,(Xbox series x) so I took it back. But overall performance was cool. No noice canceling. Comfortable fit. Easy to adjust.. you can adjust sound for your own liking.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Game on

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Xbox. Comes with expandable mic, mute , game/chat mixer, volume, Bluetooth. Can connect to phone and Xbox same time. Awesome! Other reviews are right when it comes to choppy when connected to pc Bluetooth for me at least. Does have and audio jack that might rid of the problem but have not used it though but defeats the purpose of wireless imo. Great overall. Still love it and use it.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset. Great sound quality and versatile Bluetooth use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on them is great, the only issue I have with them is their connectivity with my console.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset- it's my first truly wireless pair since I've been gaming, and the freedom is important to me. Sound quality is very good, but not great- I notice some echo in voices of people I game with when the chat/music balance is at a certain level. This is a small issue, though, and doesn't stop it from earning full marks.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Connection Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very excited to use this headset but ran into all sorts of connection problems right out of the box. From not being able to hear my party chat to the mic not working, I would look for a different product than the SteelSeries Arctis 9x. Only thing I loved about these headphones was the comfortability.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not perfect but we’ll worth the purchase….especially on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Superior quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very soft on the head and ears, superior quality. Nothing like the cheap ones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love it excellent headphones very confortable nice sound he love it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been super amazing since it has arrived. Only issue i have had is the audio does cut out every once in a while or when i am lagging. Overall enjoy it so much it’s comfortable and sounds amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Very immersive, however could be louder. I know that there are ways to change the sound EQ’s so i still have some playkng around to do to get thhe perfect setting.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Perfect for Xbox Live

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these so my girlfriend and I could play games over xbox live while sitting next to each other. After adjusting mic sensitivity settings within the games we play, everything works great. We get the occasional connection drop, but either rebooting the headset, or rebooting the game fixes it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones. Battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    very good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset to game with and also use to multiple task using it to listen to music and or take phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    SteelSeries - Arctis 9X Wireless Gaming Headset XS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, Comfortable, A+, Prefer these over my Astro A50's.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best gaming headset around ! The sound quality is on point with ability to adjust game sound and chat volume from the headset . Crisp clear sound !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Top Notch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and love that I can use it for XBOX One X and Series X as well as my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset! Would recommend for Xbox Series X. Has a Razor Headset would always disconnect & mic wouldn’t work well. This mic is clear and noise canceling works great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headset!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone love it. Awesome sound and great comfort!!!

    I would recommend this to a friend