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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 2514 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the SteelSeries Arctis 9X Wireless Gaming Headset. Many also appreciate the convenient Bluetooth functionality. However, some users experienced connection issues and others felt the price was high. A few customers also noted that the bass could be improved and the range was not optimal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,514 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great fit, and great quality. Overall great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worked great for a short time, but REALLY great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will return for exchange, excellent sound quality and love being able to answer the phone while playing with friends!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fits very nice, great sound quality, easy connect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits very nice, great sound quality, easy connection. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Go Pro.....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the headset I expected. Small but annoying connection issues. Prob a Win11 upgrade issue, but its there. Sound quality is not what I expect from SteelSeries. No wireless station and has to use bluetooth to be fully usable. Find one with a base station or just go with their Pro. Pro is 100%

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. Excellent battery life. Easy set up.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Steels

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! Just sometimes the connection is poo.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an upgrade to the Xbox headset. Out of the box these work flawlessly with the Xbox one X. Pairs directly to the console with no problems. Can also use Bluetooth with your phone while connected to the Xbox. No problems yet. Voice quality is excellent. Very comfortable to wear for extended periods of time. They are expensive but was worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than Astro A50s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major upgrade from Astro A40 and A50. These do a better job or noise cancellation and there’s no delay in audio for competitive PvP. The one downside is how fragile the headphone connector piece seems. I’m careful with my equipment so I’m not too worried, but if you aren’t, these might not be for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headset Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset and sound overall, but if you game for hours it becomes extremely uncomfortable and painful for your ear. Sound quality is very good, but not something out of this world as advertised by the company. If you use it for less than 2 hours at a time or have small ears, this headset might just work for you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best couch gaming headset Iv tried

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these for a year now, quality has held up very well, quality is scrips , but best thing about them is the comfort I play games for long sessions and I haven’t felt fatigue at all with my ear or head, a little added bonus is answering phone calls with the blue tooth while gaming

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very nice headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and connects to everything! Sounds great for playing games, watching movies, and listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but the small ear cups made it hurt my ears. Had to return them. Still good I have a big head.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Very good headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product. Sound and wireless are spot on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I upgraded. These are so comfortable and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    would recommend actually pretty darn comfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great! only notable item, the volume knob and chat/game sound mixing wheels are a bit small. Easy to turn it up or down and change things to quickyl.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent item that is well worth the price. Sound range is excellent! Microphone is excellent! Great choice for pnline gaming and communication with other players

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is good does have some disconnect issues but they are very minimal all in all they are good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    XBox + Discord + Arctis 9X = Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a headset that let me use my Xbox (which has an Apple TV on the HDMI input) as well as my phone for Discord/Zoom via Bluetooth and be able to hear both at the same time and wanted a flexible boom mic to be a little more clear. This headset is a perfect match, allowing me to play games or watch TV while chatting over Discord or FaceTime.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steelseries arctis 9x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset ones you go into the steelseries command center the audio improves significantly add dolby atmos and this headset goes on a whole new level great sound... so remember if you decide to pick this headset up make sure to pair it with dolby atmos you wont regret it

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 1 out of 5 stars

    Do not buy.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset because they had great reviews. They sound great, good mic and the Bluetooth works. However, they do not last. I have been through 3 pair and have my 4th now and they are broken as well. I am very good with my devices and not rough at all. The reason I decided to keep getting them is due to the sound quality and overall options. Now I have no faith with them anymore and will try another brand. If you do purchase this headsets MAKE SURE TO PURCHASE THE WARRANTY. But I would not recommend purchasing this headset at all. I have reached out to SteelSeries to let them know abut the headset so I hope they fix their issue.

    No, I would not recommend this to a friend