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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 2514 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the SteelSeries Arctis 9X Wireless Gaming Headset. Many also appreciate the convenient Bluetooth functionality. However, some users experienced connection issues and others felt the price was high. A few customers also noted that the bass could be improved and the range was not optimal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,514 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset and battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Took a little getting use to. From turtle beach to these and I like these a lot more. I just wish it had a charging stand not a cord. It would also be nice if it was USB C charging.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    wicked headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is all you ever dreamed of. The option to pair your phone while still playing is absoulutely fantastic. This headset is a no brainer if you want optimal sound and convenience. Also battery life is tremendous.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great Gaming Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headset my first one i had for 8 years and this is my second one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arctis 9x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I have ever used. Works great to hear what direction footsteps are coming from in Warzone. The mic does have some issues sometimes. It does not always pick up every word on occasion.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    better than Nova 7x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these headphones. i tried the new nova 7x and i hated it. i love these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    No idea where sound is coming from

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the price is fair and the sound quality is amazing, I could not for the life of me pinpoint any sounds (footsteps included) while using this headset. In fact, for those who are familiar with Warzone’s “crate sound”, it consistent had the sound flipped. When something was on my left, it sounded like it was on my right and vice versa. I contacted Steelseries and they walked me through resetting the hardware and software by removing the ear pads but it didn’t solve the issue. I shouldn’t have to problem-shoot right out of the box. I definitely wouldn’t recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Gaming Headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using the SteelSeries Arctis 9X gaming headset. It is a solid product, and it has exceeded my expectations. I definitely recommend this headset for gamers of any age.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall experience with this headset was bad. Audio when adjusting headset would have bad static and one of the cups would completely cut out. It would happen all the time. Even when not adjusting the audio the static would happen. The headset is comfortable and the mic is good but those alone for the price do not make up for the horrible audio quality. For the price there are so many better options.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steel series headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far I’ve had it for about a month and I’ve used it quite a bit seems to be better than all the other headsets I’ve tried and I’ve tried quite a few definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headset!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has had numerous pairs and there are his absolute favorite!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this headset for gaming and for listening to audio. He says that this is the best headset that I've ever bought for him

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than my last headset.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but occasionally get some feedback interferance but that is most likely due to other devices close by. Friends say that my voice chat is better and clearer than my last headset except for that brief occasional interference.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect in every way

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the perfect gaming headset. Well built if you treat them properly and sound is amazing. Especially with the equalizer adjustment on pc and Dolby atmos

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sound is great. Cheaply parts though

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great but the plastic on the ear pieces break easily. This is my second pair and they both broke in the same spot. I never abused either of them. I will not be purchasing again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset I've used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best headset I've ever owned. Normally don't leave reviews either, but if you're looking for something... Buy this one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SteelSeries... probably the best for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent set of cans. They're a little loose on my head but they're extremely easy to use. Sound really nice and the mic is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Designed for xbox breaks onbthe joints after two much use that takes like 6 months get protection plan and ur covered

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I ever purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good no problems at all best buy ever should had brought to

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Durable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to hook up. Durable. Fits most sizes. My son loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good audio would recommend for anyone in need of a headset

    I would recommend this to a friend