Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4 out of 5 stars with 2514 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the SteelSeries Arctis 9X Wireless Gaming Headset. Many also appreciate the convenient Bluetooth functionality. However, some users experienced connection issues and others felt the price was high. A few customers also noted that the bass could be improved and the range was not optimal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,514 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Wireless headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes yes I love these headphones they work great for my Xbox and most other things I like using them for as well. Comfortable work well for long term use.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality, the wireless is the best part about it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE THEM

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome. I had turtle beach previously and these can keep up with them and in my opinion they are better than them! I would recommend them to everyone for gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality same as picture works perfectly fine I love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones ever!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome audio!! You can control the volume from the headset, the mic hides, you can turn your Xbox on by just turning the headset on it’s really worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great for my daughter. Love the quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very efficient and they provided comfort good buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ok

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, but kept falling off of my head. Sounded great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bet headset I've ever had

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had astro A50's , Rigs, Turtle Beach, and Xbox head sets. This is the best by far.

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 2 out of 5 stars

    Three pairs owned all disappointing and defective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im on my 3rd pair of the 9x model. Their are quite a few issues that are consistent with the headset such as very poor range, pairing issues to consoles/phones, and a very big issue with charging. Each pair i have owned have lit up when plunged in as they are charging but its really a 50/50 gamble if its actually doing it. Steel series has not released a single firmware update for these since launch. I would not recommend these unless you're desperate for the bluetooth like I was.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth what you pay for, I’ve had friends say good and bad about the mic quality but the ability to use anywhere by Bluetooth is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Gaming Headphones to date

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was one hiccup, and I had to remove an ear cup to find a comically hard-to-access reset hole. Aside from that, the quality of this headset has been insurmountable. Love it.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Wow

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had these for a week and I’m ready to return them. I did some research before I purchased these and they are in the top ten for “best Xbox one headphones”. The first day, after letting it charge for a few hours, it displayed on the tv that it was fully charged. It died it 15 minutes. The next few days it keeps disconnecting itself from the Xbox. Not to mention I waited a week and a half for them to arrive. Best Buy said it should’ve been to me a few days after the order was placed. They cost entirely too much for all of this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset love the ability to talk and hear Bluetooth

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well spent!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, and clear sound and response!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best headset

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves them! He says the sound quality is amazing!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good performance

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance but mini usb charging and takes longer to turn on than expected or needs to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Turtle Beach by a Mile

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have zero complaints coming from turtle beach 420+. Sound is great and loaded with features. Love the headband/steel approach and is extreme comfortable for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality keeps the game and action more intense and was a great purchase for me now my wife don’t have to worry bout me blasting the tv lol

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset, good quality and also good comfort..

    I would recommend this to a friend