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Customer reviews

Rating 4 out of 5 stars with 2514 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the SteelSeries Arctis 9X Wireless Gaming Headset. Many also appreciate the convenient Bluetooth functionality. However, some users experienced connection issues and others felt the price was high. A few customers also noted that the bass could be improved and the range was not optimal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,514 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset, good quality and also good comfort..

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Great for Bluetooth not so much for Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real review- Kept having intermittent disconnect on my Xbox due to other signal interference. Contacted SteelSeries and they couldn’t do anything. Google search this issue, it is common

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the Xbox Series X. Highly recommend for the audio quality. Play a lot of warzone & can hear footsteps & what direction they are in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset and design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is amazing on Xbox, if you play on pc however I would not recommend this headset. Also to get the best quality you need a pc to use the steel series EQ

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They are the best rated for a reason

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a joy to use these headphones. I can clearly hear everything in my environment while playing first person shooters. I would be these again no hesitation!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects instantly with my Xbox with no headache. Sound quality is phenomenal and has very easy and simple sound adjustments on the sides of the headsets

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset for the Xbox! 1000 percent recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked perfectly for my Xbox/laptop setup and I highly recommend it for anyone with an Xbox. It allows me to use discord while also hearing game audio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are outstanding! Connected up to my Xbox easily. Then tried my iPhone; worked great. Then tried my laptop; great! Good solid quality. I highly recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amzing product, would love it more if they would switch to usb c instead of micro usb.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bang for the buck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid multi-channel audio, especially when used with Dolby Access app and ATMOS. No dongle is needed, connects wirelessly and directly to Xbox Series X.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sounds good but breaks easy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and mic quality is really good but the hinge breaks too easy. Never slammed or did anything to break a steel series, they just break from using. Do Not Get Without A Warranty!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    They’re ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the clarity I thought they would be. Liked my beaches elite 800 better. And Best Buy sends way to many emails. Way to many.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astro A50 replacement

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Astro A50 for these. Would have to say the sound on these are way better. Comfort level is the same as the A50’s.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steelseries

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great!!! My son loves them. He says they sound great and others say they can hear him great on the Mic. The best we have bought in a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice surround sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the new Series X. Sounds great especially after upgrading to Dolby Atmos via Xbox app. Love playing Call of Duty with this pair of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very durable headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has a Xbox and he has went through plenty of headphones but these headphones are very durable well put together headphones

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough this for my 7 year old. Easiest setup to his Xbox. Can also sync with iPhone and other Bluetooth items. He wanted a good wireless headset and this one is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Seem less Connection With XBox One X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel and ease of connecting these gamer headphones. The audio quality is on par and the ability to connect to my iPhone simultaneously is a great benefit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Xbox headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy and great deal , great gaming headset !

    I would recommend this to a friend