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Customer reviews

Rating 4 out of 5 stars with 2514 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the SteelSeries Arctis 9X Wireless Gaming Headset. Many also appreciate the convenient Bluetooth functionality. However, some users experienced connection issues and others felt the price was high. A few customers also noted that the bass could be improved and the range was not optimal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,514 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Thanks best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it awesome! An the employee found them in the back for me when they had none in stock on the shelves

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Good frame, bad components

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson complains all the time about losing connection with his xbox with this headset. It could just a dud, but so far very unhappy with this purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones, use them with Xbox series X and Apple phone. Only issue is it turns my Xbox on and off when I hit on button

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they are a great build. Very Sturdy and comfortable and a great mic. However, they disconnect and cut out about every 5 minutes which makes them pretty useless. There’s something wrong with the way they connect to the Xbox. Work way better via Bluetooth on pc but still have some connection problems. Will be getting the 7x to replace these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    An ok headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset it’s just that when I turn off my Xbox the headset turns it back on idk if wireless headsets do that or it’s the headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headset, just to pricey. Wait for sell! No problems and awesome EQ app on pc. You can pin point foot steps on modern warfare easy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arctic 9X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product at a good price. Really enjoy these headphones ........,,,,,,,.I recommend them. Xxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy kid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had original bought some other but returned and bought these. He says he loves them because of the clarity and bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damijon loves it he had many headsets but this is quite expensive so hope it lasts longer then the other ones.Better quality! Awesome product

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Great sound clunky connectivity

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity is subpar. Wouldnt recommend for pc users.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good Bluetooth headset, but okay with xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for work calls with all work day battery life. With the xbox it has a lot of crackling/popping sounds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for XBox but less for PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought his not realizing I would need an adaptor for the PC. After reading several negative reviews abou8t the adaptor requirement, I returned them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steel Series Headsets

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two for my kids to use during their homeschooling class. Great headsets also used for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headset! Love the ability to connect Bluetooth and console at the same time, now i never miss a phone call while gaming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headset I've owned for my Xbox , connects flawlessly and has Bluetooth connection so i can stream music while gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    What a shame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These look and feel and sound great but the mic had some type of delay and started krackling. I had to return these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steelseries great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset you cant go wrong with these headphones at all they are just a beast you hear everything foot steps gun reloads

    I would recommend this to a friend
  • Cons mentioned:
    Connection, Price

    Rated 1 out of 5 stars

    Buy something else! Disconnects often

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steel series is great for Playstation but not on Xbox. Constantly disconnects and cuts out audio and mic and on their website this is a know issue with no resolution. For $200 these headphones should work great but they don't. Buy another brand and call it a day. Im trying to return these as I type this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset for Xbox hands down!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headset for Xbox! Sound quality is amazing the mic is very clear and connects to Xbox the same way you connect a controller.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forget about the turtle beach and get this headset instead. The sound and clarity is phenomenal. This headset is also reasonably priced.

    I would recommend this to a friend