Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4 out of 5 stars with 2514 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the SteelSeries Arctis 9X Wireless Gaming Headset. Many also appreciate the convenient Bluetooth functionality. However, some users experienced connection issues and others felt the price was high. A few customers also noted that the bass could be improved and the range was not optimal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,514 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with Dolby Atmos and sounds amazing, easy install, easy to use. Have only had for a few days but so far 5/5 great product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST HEADSET EVER!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better way to describe these honestly but BEST HEADSET FOR XBOX ON THE MARKET!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing, and the dual connection is an awesome feature!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Nothing bad, just not the best.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the value. Doesn't compare to Astro A50s any way you cut it, besides the Bluetooth feature. Only second to those.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Son loves this headset!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying several other cheaper headsets from other brands, we decided to spend a bit more and it was worth it! My son loves these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset. Sound quality is very good. My grandson loves playing Sea of Thieves while using the Arctic 9X.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great fit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is extremely comfortable. I wear it all day for work. Never gets hot and the material is very well made.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Buyer beware!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, great sound. Happy with product, but the plastic housing broke in 6 months. :[ Not happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I really wnjoy the headset and have used it wvery day

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Better options for the price

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a terrible headset, but for the price I prefer the Astro A40s. They are durable and comfortable, just the sound is not as good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best xbox headset on the market

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best xbox headset you can get for audio quality. Pair it with dolby atmos for even better sound in games

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good... but they disconnect a lot for some reason that i can not figure out.?.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not reliable

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply not a reliable product. Distance from Xbox to headset is 10 ft without issues. All three 9x headsets had issues shutting off regardless of full battery. Also cutting in and out during games was annoying. I kept the product updated via Steelseries GG engine as recommend. But that still didn't help anything with the problems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sounded amazing! I definitely recommend for anyone who wants them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only down side I have with this headset is the volume wheel and the voice to game adjust wheel. They are a little weak for my pleasure. Should have been made with metal and not plastic.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bluetooth Compatibility

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headset and loved that it paired easily with my phone

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Better than Turtle Beach

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made gaming headset. Been using Turtle Beach headsets for over 10 years. I like this set better.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good headset at first but it would suddenly shut off for no reason at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recent got this headset a few months ago. First couple weeks were good. Only problem I started with was whenever watching any videos (YouTube, Hulu, ect.) there would be constant crackling and popping in the audio. Never found a solution for that problem. Now game audio cuts out or gets crackly and party chat cuts out for both me and other members in the party. For this product to be rated one of the best headsets for Xbox Series S|X is insane for what you get. Everywhere I looked online everyone else been having the same issue as I have for years. I recommend to stay away from this particular headset and look elsewhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy Spouse, Happy House

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my husband, and so far so good. Definitely worth the splurge and the noise cancellation is awesome

    I would recommend this to a friend