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Customer reviews

Rating 4 out of 5 stars with 2514 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the SteelSeries Arctis 9X Wireless Gaming Headset. Many also appreciate the convenient Bluetooth functionality. However, some users experienced connection issues and others felt the price was high. A few customers also noted that the bass could be improved and the range was not optimal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,514 reviews
  • Rated 5 out of 5 stars

    Awesome !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Love everything about it especially since I can link my phone simultaneously

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok. Have a lot of background noise and disconnect from Xbox

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Excellenr sound but…

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing but, the bluetooth is horrible

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steel Series are Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Series X. Great sound and noise canceling. Love you can answer your phone while gaming also

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They work great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing and clear, the headset itself is easy to use. And the mic sounds clear!! Overall it’s a awesome headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best wireless headphones out there for Xbox. Use them mainly for COD and the sound is crisp and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. Great graphics and hours of fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are crazy comfortable. The are also very lightweight and feel good. They have few "parts" compared to other gaming headsets and so overtime they will probably be less likely to break as my son's other top of the line headphones have done. I would recommend these to my friends. They are a little pricier than other headphones ... but the comfort makes them worth it. My son said it was a great improvement over his last $250 gaming headset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is a pretty good headset, the only flaw that I have noticed is sometimes it will crackle and cut in and out. Only have to plug in like once a week for charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Tried this and turtle beach 700 gen 2. This was by far the winner. Turtle beach isn’t loud enough

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Goated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t use it yet but it a great mic that what I heard. Just waiting to get the Xbox series X to use it. Pain

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Investment

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence... studio clarity to take your gaming to the next level. Use with DTS for an even better experience!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far, my son goes through headphones a lot. These actually seem substantial. He likes them a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These sound amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy connection to my Xbox Series X. Great sound and complete noise isolation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not the best.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third headset in 3 mos for gaming and cell phone use. Try not to plug in while on if you do you run a risk of it not turning back on. Also if you walk away with it also may turn off and not turn back on. Just my experience with the first to steel series.. reset button there is none couldnt find it. Best buy is helpful however. I just dont like paying 50 dollars every time to renew my warranty. Tried to contact steelseries mfg no co tact number available

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to be wireless with my new computer and my Xbox One S. Sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headset I’ve owned!!! Just do yourself a favor and don’t shop for anything less.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rest of my family loves that I have these now. So good and the 3D sound imaging is perfect! Splurge and get these!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Connection issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got them they worked flawlessly for about 5 months. After that I started having connection issues constantly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for a big head

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would buy again, not hot in the head and great sound

    I would recommend this to a friend