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Customer reviews

Rating 4 out of 5 stars with 2514 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the SteelSeries Arctis 9X Wireless Gaming Headset. Many also appreciate the convenient Bluetooth functionality. However, some users experienced connection issues and others felt the price was high. A few customers also noted that the bass could be improved and the range was not optimal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,514 reviews
  • Rated 4 out of 5 stars

    Perfect for xbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is amazing, only issue is powering on and off can be a little confusing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for a gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been able to wear for hours. No outside noise enters the game

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Static and Disconnect Issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Xbox Wi-Fi adapter and use it on discord and as PC audio in general. I hear static and friends on discord hear me as static as well quite often. Had it a few weeks and it just now started disconnecting for about 20 seconds and I then hear the audio through my TV. My Xbox Wi-Fi adapter is literally 7 feet in front of me line of site. It shows in the audio settings as an Xbox controller and I removed it as a bluetooth device so I assume it’s using the adapter. I should have returned it sooner, I will attempt to contact SteelSeries and get a replacement or refund.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Xbox Monster

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headphones for Xbox hands down!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mediocre at best. Get the Arctis 7. They are cheaper and sound better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Decent headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far only complaint is that I had an issue getting them to power on at one point. Did a hard reboot and it fixed the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good, yes they are expensive but sound quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my son for Christmas. Easy to use. Great sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They Rock

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones, in my personal opinion. I enjoy them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing! Product worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly works very well I would buy it again and a

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly works very well and I would tell anyone to pick this up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good head set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clean sound ... will recommend it to friends !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, not great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound, but loses audio connected too often for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Interference/does not work with series x

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great when its connected. Barely works with my xbox series x at all. Constantly loses connection and glitchy sound. For the price I would definitely buy something else.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A worthy buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset and i like the direct connect to the console.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, exactly what my stepson wanted for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid construction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves this headset with his XBox! Great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new xbox iheadset ive had it for an year now no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Great sound if it works!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound awesome if you can keep them connected! This is my second pair due to the fact my first could not sustain a even decent connection to my Xbox. The second pair is even worse! Stay away!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound, other features meh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really hoping to be overwhelmed when upgrading from a cheap pair, and i really don't see the value in these. I have friends complain about my mic which is why i really wanted to upgrade. The bluetooth to phone feature is really inconvenient honestly

    I would recommend this to a friend