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Customer reviews

Rating 4 out of 5 stars with 2514 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the SteelSeries Arctis 9X Wireless Gaming Headset. Many also appreciate the convenient Bluetooth functionality. However, some users experienced connection issues and others felt the price was high. A few customers also noted that the bass could be improved and the range was not optimal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,514 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate product, my son is so happy with this headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and sound good size great price deal

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Much better than the astro A40s I had

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and comfortable would recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price. Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality, super easy to connect to the Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it!! Best headset he has owned! Great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset. Super comfortable and no issues!!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great headset.. the sound quality is excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this bluetooth headset to everyone..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using them! Would definitely recommend this for gamers can’t stop using them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best Xbox one headsets you can get.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Constant connection issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really one for writing reviews but I had to, to hopefully help the next person. These headphones are great... when they work. Really wanted a wireless pair but almost every time I would power these on, I would constantly lose audio and I could never figure out why. Ended up returning these and buying the Corsair HS60 Pro’s and I couldn’t be happier with them. A single cord to the controller beats a wireless setup with a poor connection any day, just from my experience unfortunately.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Potential durability issues stellar functionality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall awesome functionality with being able to connect to both my Xbox and any other Bluetooth device. However, the headset is coming apart where the left ear cup attaches to the headband less than a year after purchase. They still function fine but it does suck to know they will inevitably break all the way.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these and says the the mic is very clear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headset ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and awesome the only headset I actually like

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great on the first day! I love that I can game and listen to music or answer a call at the same time. However, the volume quality after only 48 hours of use has deteriorated. I even googled it and it is a known issue. I hope they release an update to fix it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great, havent had any oroblems with them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great product works as promised and almost unbreak

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works as promised and almost unbreak

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfy and easy to setup. Durable construction

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    do not buy, biggest waste of 200$

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible headset i’m upset you can’t give a product zero stars. Biggest problem was disconnecting from your xbox every minute or two which is not only aggravating but also kills your communication with teammates. If constant disconnection isn’t the only problem the headset has many other glitches like freezing some static at times and pretending to be off when actually on. i tried everything suggested on the website including restarting the headset with a pin and even changing my internet. I even returned the headset thinking i got a defective model but nope the entire product is garbage. There is no patch or fix a year after headset released. wish there was a compromise becuase headset COULD have been promising

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    These aren’t the headsets you’re looking for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long time Steel Series supporter. I would even say fanboy. However, this headset is just plain awful. It has the trademark comfort and style but is plagued with unreliable connection, poor sound quality, and also weak battery life. That makes the fact that this is still using micro usb trash to charge even more frustrating. I have been using Arctis 3 wired to the Xbox Series X controller and those sound amazing. I wanted wireless though and these are on their way back and I will keep shopping for a wireless set. Avoid these at all costs.

    No, I would not recommend this to a friend