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Customer reviews

Rating 4 out of 5 stars with 2514 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the SteelSeries Arctis 9X Wireless Gaming Headset. Many also appreciate the convenient Bluetooth functionality. However, some users experienced connection issues and others felt the price was high. A few customers also noted that the bass could be improved and the range was not optimal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,514 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headset for gaming and listing for music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headset for gaming and listing for music!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Live this headphone for gaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this headphone for 2 years now and glad I got it. Its has realy clear audio for fos games and has a nice clear mic that is good as far as headphone mics go. I will say will mine is still in good condition it is prone to scrating and I could defently see someone breaking it if they use it outside of the house. The pairing feature is a great feature as well but is a bit finicky. Ide get it again if but would recommend grabbing a hard case that rage around $20.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!’nnnnwonderful!!!!!!!!’nnnnnnnnnnnnnnnn

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broke in 3 weeks!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arctis 9X was a wonderful gaming headset but if you want to use it online and watch Youtube on your PC it will make stuttering noises on the audio and will be very irritating. For Xbox they are amazing and I thought I would use them for years but no. yesterday I took them off and the swivel part on the left ear cup cracked. Also please mind that I treated these $200 headphones like $200 headphones and be as gentle with them as possible to make them last longer. I can't get a repair appointment in my area, customer support is 1 hour and 58 minutes on hold and Steel series customer support is only during the week days. Don't stay away from the headset because it has a plastic structure, just make sure to buy the Ultra best friend All State no worries Johny on the Spot, I got you covered buddy Until my 5 year old gets his masters degree warranty!!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Use it seamlesly on Series S or X

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best product in my opinion for Xbox series S/X. I use it and love it. I had to replace another similar product that was slightly cheaper $99 as it had too much crackling etc and would cut out. With the steelseries I dont have any performance issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value great buy. Bought for my daughter she loves them alot

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy Warranty/Insurance

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the enjoyment was short lived be for warned Buy Warranty. We bought this for my husband and at the time I couldn't understand why a manufacturers warranty wasn't good enough. Three months later my online gamer friend told me how his broke at the thin brace that holds the speaker to the headband, I thought wow! but he had a warranty and could replace at the store. Covid was a reason the mfg was telling me of all these delays to get a new headset replacement but they also wanted me to destroy the headset and send in photos and the headset back which is fine however they didn't know when they would send a replacement. Not good due to my son having some issues couldn't fathom not having a unknown replacement date. After the other arm broke and the company said it was too late to return. Garbage now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Still working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issue at first, but slowly started working properly. No complaints since

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves it. He has been playing nonstop since Christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sometimes get disconnected from Xbox but audio is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Lifestyle

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CooL headsetz mi lik features tha slidin mic detail of Color scheme...well who ever so a read this yuh hava blessUp day hav No worries Live ya Life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good easy to connect have had since December and no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great sounds. comfortable to wear.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only drawback is the short 1 minute warning it gives before it's out of power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arctis 9x wireless gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best set of gaming head phones wireless that is money can by you turn them on and do nothing they power on your Xbox and when you power down your Xbox they shut off by themselves totally awesome all you do is charge them very good for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The SteelSeries Arctis 9X is as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get my son good gaming headphones. These have been a great choice. He loves them, using in gaming situations with the ability to answer his phone. We are very pleased with the SteelSeries Arctis 9X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the dual connectivity! I use it with my phone and my xbox so I have no trouble with calls or facetime while I'm gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the stupid turtle beach headset. I was constantly getting headaches from the pressure on my head from the wireless turtle beach that was $100. Ended up switching an paying extra for these an I don’t regret it at all. Hardly any pressure on my head. Best headset.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Um

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what’s up, the sound cracks and disconnects from Xbox time to time (but at bad times) And a day after my return period the sound quality minimized Over 50% and I have to have it at Max volume to hear basic details. $213

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ok breaks easily if not careful. Sound is good though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well easy to connect and charge. Range is not that great. ( when I run to the restroom while playing) I have to take them off or reconnect them. Hard to tell if I’ve turned them off. Liked my last pair better but don’t make those anymore

    I would recommend this to a friend