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Customer reviews

Rating 4 out of 5 stars with 2514 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the SteelSeries Arctis 9X Wireless Gaming Headset. Many also appreciate the convenient Bluetooth functionality. However, some users experienced connection issues and others felt the price was high. A few customers also noted that the bass could be improved and the range was not optimal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,514 reviews
  • Rated 1 out of 5 stars

    Do Not Buy!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this headset unless you buy extended warranty. Had for 30 days. Stopped charging and powering on and off. Waiting over 1 week for response from company on warranty.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the all around gaming experience for Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    By far my favorite purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product I used for a year and than the battery stop working and I had to use the aux which the mic didn’t work just the audio so for the most part the headset is amazing definitely buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Headset. Not Worth the Hype

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had too many issues and only have had this a month. I'm not too impressed, but everyone recommended it. Its not terrible, but has growing pains. I expected to plug and play, not mess with audio and have it desync. Yes I updated it, no it didn't fix it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Danielle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset for my son because he loves his games, it was expensive but he is really happy with it, and says it’s great!, would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soubd

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my son to use with his Xbox series X and he has absolutely no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth $200

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much garbage build quality. Flawed design and/or uses cheap materials. The audio quality is excellent. GET the replacement plan for $50+, be prepared to replace these every 6-9 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are awesome!!! We just got the new Xbox and the sound quality is outstanding with our games! I highly recommend!! The surround sound is super cool! It had an adjustable, comfortable head band as well. The noise cancellation is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones just got the wrong ones needed ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic head set.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is headset is miles better than my old one and is truly amazing. It is very comfortable, has great sound quality, good volume control with party/game mixer, and the dual Bluetooth feature is a must have. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for what they are

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work great with xbox. they are average for bluetooth though. i tried to use them with my PC and they would constantly disconnect. i returned them as i no longer play xbox and they had connectivity issues. i used my geek squad protection plan to exchange them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Horrible Sidetone & Audio Cuts Out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone sidetone (Mic Monitoring) is completely nonexistent, even with the setting on high. Audio was cutting in and out on the first day of use. Comfort and ease of connecting to your Xbox are the only positives.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have issues with mic working some days then other times not.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Great. if you love the sound of rice crispies.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rig 800 started to get a slight crackle on low end, so I took them back and got the arctis as an upgrade. Connection issues make the arctis 9x headset virtually unusable. Pops in and out constantly. Bought yesterday afternoon. Returning first thing tomorrow a.m. hot garbage. Cheap plastic on metal frame, sound quality is ok at best, I have a 4 year old 60$ back up headset that out performs these. Not worth anywhere near 200

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, disconnects often. other than that they work great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds quality isn't the best but isn't the worst

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st off they aren't too comfortable. I played for about 6 hours and they were killing my head. The ear cups are huge. The best ones I have had is the RIg 800lx. These you have to really set up. And I mean in detail. I will probably return them in a few days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up! Gamer Approved!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson thinks they are awesome! After doing my research I felt I was purchasing him a great gift for Christmas! Well once he opened his gift, he said they were better than the one he had on his wish list! They should keep him happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good, automaticly connects to the xbox whenever turned on, good batery. Works for the xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great sound meets great quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset! I bought it for my xbox and man does it deliver. The bluetooth feature is why I got it because I can be playing games while listening to my favorite podcast or talking on the phone such an awesome feature. Unfortunately, it isn't without it flaws sometimes the bluetooth can turn off the headset which can be frustrating at times but that can be fixed by resetting the headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing headset very good quality mic is great best headset I’ve had

    I would recommend this to a friend