Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4 out of 5 stars with 2514 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the SteelSeries Arctis 9X Wireless Gaming Headset. Many also appreciate the convenient Bluetooth functionality. However, some users experienced connection issues and others felt the price was high. A few customers also noted that the bass could be improved and the range was not optimal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,514 reviews
  • Rated 5 out of 5 stars

    Replacement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a friend's birthday and he loves them, he use to have a pair and missed them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great gift for my son would recommend he lives it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then my turtle beach headset cause my base unit died out within a 3 months on me and can’t use them wireless

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Thinking about taking it back

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t seem to work as seamlessly as advertised. Disconnects, stubborn to connect. I honestly regret spending this ammount of money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is easy to use. Would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset, I have the A40 Mixamp, but I got this so I can listen to my music while I game, has a great EQ presets and customizer too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good wireless headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use! Would recommend for any level gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are the best headphones for playing. highly suggest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT for a hardcore gamer

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved these and we have had to buy more than one pair because our dog ate them. INVEST in the warranty! Since xbox no longer has the volume adaptor these are perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steelseries

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best gaming headset out on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again my son uses his headset all the time and loves playing on his Xbox n Computer I bought from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    connectivity

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent item love the pairing between phone and xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love dual audio feature

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are incredible. An awesome feature was being able to connect to my xbox and TV bluetooth at the same time. I was able to watch/listen to hockey while playing Forza

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had bought this for my nephew and he like it. I have also got one myself few years ago and still in good condition

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    SteelSeries Arctis 9x

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't enjoy that you could hear your own voice overlay louder than the sound of the game but they were pretty decent headphones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HeadphoneReview

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi. Great sounding headphones. Only complaint is if the battery goes fully dead it will not re charge. Maybe the battery is defective?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the money! Havent had any issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf loves his headphones, and I enjoy the quiet. They were easy to install and use with no issues. Bestbuy online buying was easy and the tracking was spot on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones I’ve ever brought recommend everybody gets a pair

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Sucks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It disconnects from the Xbox every time I use it at least 2-3 times depends how long I play. FYI I have a Xbox Series X

    No, I would not recommend this to a friend