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Customer reviews

Rating 4.2 out of 5 stars with 662 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Arctis GameBuds' sound quality, comfortable fit, and impressive battery life. The earbuds are also appreciated for their portability. However, some users have reported connectivity issues and have found the active noise cancellation to be subpar. Additionally, a few users have noted that the bass could be improved and the volume may be low during online use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 662 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing sound but problems with mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for gaming & listening to music. Enjoy these better than over the ear headsets. Only reason I didn’t give it 5 stars was because I have to unsync it & resync it from the Xbox sometimes to make the mic work. Sound is amazing though for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for gaming on my pc and it works well. I love how the buds can sense when it isn't inserted into the ear. Great quality for noise suppression and audio. The dongle is great for no loss connection.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Steelseries arctis gamebuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds have excellent sound quality and are pretty comfortable i can wear them for up to 5 hours and the price wasnt bad.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Download the app

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People were complaining that they are too quiet. I just got mine today but I had the app for my Actis pro headset the gaming buds have a volume limiter you can turn off on the app. These are actually perfect in my opinion they are the perfect and they are very comfortable.

    I would recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - Thanks for your review of SteelSeries; we are glad to learn you have enjoyed our Arctis GameBuds and found that the device functions well. It makes us incredibly happy to hear your positive feedback!

  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headphones i have ever baught. Only reason i gave it a 4 star is because when the ANC mode is active the audio goes crazy! Random bass thumps, crackling audio, and the left one does a constant bass buzz. I never use anything but transparency mode anyway so they are fine for me, but for those who want that i would be cautious.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Almost returned, made sw adjustments, sound great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I was going to return this item. The volume was really low and sound quality was poor. Many steps later and it is good. Recommend following their instructions for initial setup. Get all updates in 1.4.0 at this time. Once setup, make sure the device profile is 'FLAT' under the device itself under Devices in GG. In addition at the bottom there is a setting to limit volume. Turn that off. Then under profiles you can set your volume profiles for example under Game I also adjusted the gain +8.0 dB. This gave me enough sound (and at 2.4GHz very good sound) at 80% volume. You can crank up the gain to 12.0 dB. Also, BT doesn't sound nearly as good as 2.4 but its a bit tricky to setup as well because it is treated as (2) devices which means you need to do those same settings twice. These sound amazing after those adjustments, and the instructions on this aren't really clear.

    I would recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - Thanks for your review! we are glad to learn you have enjoyed our GameBuds and found that the device functions well.

  • Rated 4 out of 5 stars

    Great except 2 things

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. I would say they are like the airpods pro gen 1 and the galaxy pro 2 for a good example in normal audiences. Its super great in every aspect except 2 things 1 is connection. For whatever reason steel series is kinda hit or miss in this the adapter they use doesnt sometimes like 10% of the time connect when getting on from a off console it connects but in a party you are hearing everone but it says connect mic. The fix is just disconnect the adapter and plug it back in. The number 2 is the mic is kinda bad. I mean its like the galaxy pro 2 mic its not bad but its like your far away from the microphone which you definitely are since this sits in your ear with no stem or blade coming out facing your mouth

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    The best gaming earbuds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones works great with my phone and gaming devices. Switches between them in an instance and they sound fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Volume is super low!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for use with ps5, series x, and pc. The bluetooth is great and the headphones sound really good. There is a vast number of equilizer settings, which is great, and the transparency and noise calcellation work well. However, they're pretty much useless to me because the volume using the dongle on ps5, series x, or pc makes the volume super low. I turned off volume limiter, turned up the console volume, and tried making custom eqs with sonar, and it didn't fix the issue. Steel series, please make the volume better. Until then, these are a 9 out of 10 would not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great, not perfect.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off i wanna say these are great for people who hate hot ears from the standard gaming headsets. Outside of the xbox they are decent for music from your phone or taking calls. Yeah, it sucks you can use 2.4 and BT at the same time but whatever. The anc isnt great. Where they really shine is comfort as i can wear these for hour whereas some earbuds hurt my ears after 1hr+. Another big downside: the mic. Sometimes my mate say i sound great but theres times they say i sound like im in a tunnel? 4/5 overall just for the comfort dispite the downsides

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for gaming on the go with Nintendo switch 2!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earbuds that work for multiple video game consoles and PC. I particularly use them for my Nintendo switch too as well as gaming on my PlayStation. Very happy with them. I think that adaptive noise control is superb. I do wish they would provide a cleaning tool to remove ear wax on it. Oh no, great purchase and especially appreciate the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lacks bass and the touch controls are not the greatest but a solid pair that work wireless for both ps5 and xbox/pc

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Buy them if your debating it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From my experience trying 4 different earbuds. from Sony, razer, steel series, and some IEM wired. These by far are my favorite earbuds. If you’re curious or on the edge of buying them. Trust me 1000% these are what you need. You will never regret it and you will never go back to a headset at all,

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    I REALLY Wanted To Love These Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited over a month to buy new earbuds because I saw Steel Series was releasing new ones. I use their Arctis Nova 7 headset and have always loved the quality and features the headset has. The main reason I wanted these earbuds over my existing Pixelbud Pros is they have a 2.4Ghz receiver and was hoping they'd have better mic quality. The 2.4 receiver allowed great sounding audio and overall the fit was comfortable. The Bluetooth seems to cut out very often for me. That was pretty disappointing. I also found the mic to be very low quality. I probably would've settled for these headphones, but the straw that broke the camels back was the buttons. It has actual buttons on them. I tried tapping to do play/next song commands and it never worked. Then I realized you have to press an actual button, but isn't very comfortable while they're in your ears. I also was disappointed that the button commands aren't very customizable and hard to remember. You can only change some of them, whereas most earbuds these days allow full customization. Steel Series usually makes great products, but I think they need to make some improvements and try again with Arctis Gamebuds V2. I will consider giving them a shot when that time comes, but until then I'm going with something else.

    No, I would not recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - Thank you for taking the time to write this review. We apologize for any inconvenience this has caused. If you have additional questions or comments, please be sure to reach out via our feedback email (letusknow@steelseries.gg). We are always here to help!

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great 3d Audio Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a must have for anyone with a handheld especially. The 3d audio is superb for how small the device is. I agree it’s a little pricey at Msrp but if you can find them on sale like I did then they are more than worth it. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Anc

    Rated 3 out of 5 stars

    May have potential

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to try these out at first. The sound quality was great, the controls worked perfectly, and they fit just like you’d expect from in-ear buds. No connectivity issues either, which was a plus. Unfortunately, I ended up returning them after just two days because the left bud started having problems. The sound was too low, and the ANC would glitch and make a loud noise. It was disappointing since I wanted to like them, but those issues were a dealbreaker. I wish I had more time with them to give a fuller review.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great set!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are super comfortable and the software is very good at what it does. I think there is a missed opportunity though which is why I gave it a 4 star. The transparent mode isnt good enough to allow voices in eve. The lowest volume settings or even while audio isnt played through the device. Fix that though and its easily 5of5.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terry work great and sound great, super comfortable to have on

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Gaming Earbuds

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality with really good battery life. The steelseries app is a bit annoying to deal with at times, but the premade audio modes are really good and have a wide selection of games.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect for gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did this fit perfectly in my ears but they have amazing sound. I play rainbow six siege and finally found gaming earbuds that make it easy to hear where players are cominh from. Setup was easy, comfortable fit, great in game sound! Definitely recommend :)

    I would recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - Thanks for your review of SteelSeries; we are glad to learn you have enjoyed our Arctis GameBuds and found that the device functions well. It makes us incredibly happy to hear your positive feedback!