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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 228 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers express satisfaction with the Arctis Nova 5X Wireless Gaming Headset, highlighting its amazing sound quality, comfortable design, and long-lasting battery life. The headset's simple connectivity, lightweight feel, and microphone design are also appreciated. However, some customers found the fit to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 228 reviews
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Premium headset for an affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset for my wife first because her gen 3 Astro A50’s went bad because of how the wiring is with those headsets so I took a look at these Steel Series headset & my wife liked them more then the Astro’s. So eventually I got a pair of these as well & I have to say they are amazing & they don’t break the bank. This headset can also be switch between being connected to your phone & your console. The app that this headset uses on your phone enhances this headset because there is so many premade settings for many popular games & there are some for movies & music. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Fantastic for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third headset ive purchased this time for my dad. The connectivity is super simple and the audio quality is solid for the price point. Youd have to spend alot more to get any improvement in sound. Mic is also solid and does a good job of blocking outside noise with great clarity. Construction is also great for the price. Treat them right and youll have no issues

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    For all consoles and gadget tha have usb type c

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow people i love this headphones work with my car, my cellphone, my switch, the steam deack, the xbox and the best is the also work for the ps5. So is for all consoles and gadget that have a usb type c and Bluetooth. Dolby dts great sound it have various modes. Very confortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    great headset for gaming or listening to music

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headset comfortable long battery life great sound

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    Best Mic Yet!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing. I like the fact that you can have a customized experience by tuning the settings and being able to change the bass, tone, and noise gate all within the app. The retractable mic is a plus, as I broke the mic on my previous headset prior to buying this one. This is a big upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually picks up little sounds on games like footsteps or someone breaking down a door from a meters away. Range is awesome and the presets it comes with are perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset with better features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is the first wireless headset ive had on Xbox. It was generally nice, the setup process is easy and straightforward. It’s light weight and comfy and I do like how it stays connected to the party chats even when your controller turns off. Only issue from me is the need for a PC to update it but that’s about it. Overall great purchase. Also yeah the noise is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best headsets for Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connect and go. The best choice for your Xbox gaming experience. Lite weight so you can spend hours with it. Great sound quality and clear mic voice. The only thing I miss is a volume control separate for mic and audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steelseries is my go to headset brand every time. I purchased their original “Arctis” line when it first released and have never looked back. For me, Arctis sets the standard for headset comfortability, ESPECIALLY for those who wear glasses and is always the biggest positive to owning the Steelseries line of headsets. The adjustable strap is also another great feature that prevents the headset from just resting on your head. While I’m not the biggest critique of sound profiles, I can state that the headset sounds good all around including voice chat and I have zero complaints. The microphone also is phenomenal and the biggest positive is its ability to filter out background noise and not pick up any unwanted audio. This will be my third headset since the Arctis line launched in 2018 so they have proved great on longevity and will last many years if taken care of.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Dope headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this was actually a Christmas gift to someone and they love it!! Especially because they can switch between their Xbox and phone among other things.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these. They are very comfortable fit his head very well very durable. He has broke other headsets because they weren’t sturdy. This one is a lot stronger than some of the other brands. The sound is a lot better. It’s more clearer and

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy connection set up! Nice that the mic is able to be stored within headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound dont waste time with (Sonar) settings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound with xbox, only problem is if you use their sound (Sonar) and any game sound enhacers, the headphones sound like your in a echo chamber.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the audio is very nice & clear! definitely recommend to anyone that is looking for a good headset for gaming!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset perfect for average gamer. Works great sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset brand

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve have multiple other brands of headsets and this is the best one so for recommend to anyone gaming audio is clear and can hear everything

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Weak sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning these tomorrow. Had them for a few days. Sound is weak. They fit to loose on my ears. App has preset choices for sound. You have to use a desktop to personalize any sound adjustments. Just not worth the money for what you get. Bass is weak highs are just way too high. For $20 bucks more I got Turtle Beach 700 Gen 3’s. Let’s see how that goes!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! Super great quality but I can have spacial awareness as well. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    He loved it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nephew loved them for his Christmas gift. He’s a gamer and said he needed a new headset to play with his friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must get headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is a must get because of how good the sound quality is and very pristine and plus theres a app u can download to have diffrent presets of eqs

    I would recommend this to a friend
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