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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 206 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the Arctis Nova 5X Wireless Gaming Headset's amazing sound quality, comfortable design, and long-lasting battery life. Many appreciate its simple connectivity and lightweight feel. However, some customers have expressed concerns about the fit of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 206 reviews
  • Rated 5 out of 5 stars

    Best headset ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I've ever bought for my husband never takes it off. He says it is very lightweight and comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset mic and audio work really good! I like how the mic can be hidden into the headphone!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones so far they sound amazing and they are easy to use , can switch from Bluetooth and to Xbox mode right away no lag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably one of the best headphones out there. If you play games a lot on you playstation or xbox, I highly recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for multi device and awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my two pc set up and my ps5. there can be some sound distortion but that’s if you crank the volume too high.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good pair of headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife to use when watching movies and stuffs late at night. She loves them and also the ability to use her phone with them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn't Recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the sound quality is okay. One thing that that's frustrating with this particular headset is that on xbox, if youre in doscord and you quit a game and start another game your voice comes through as like a robot to your friends. I constantly have to turn the headset off and back on to fix it. The volume controls dont work well on xbox. Im mot saying on a playstation or pc that this headset wouldnt be good for but on xbox series x/s theyre not worth buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid Option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality and custom sound. My turtle beach was a little more seamless though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly satisfied with these headphones, they work great, comfortable, and make playing while others are sleeping easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gamer gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for a gamer. This is the second pair since five years

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great with a coulpe snags

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for some reason it gets stuck ij Bluetooth mode and and still sayd its in 2.4 mode. I have to unplug the adapter and then disconnect the bluetooth from my phone to get it back overall great headset id buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset has been great so far. The best thing however was the warranty program! This was a replacement for a headset that failed; there were no questions other than what was wrong with it - and would I like a replacement or a store credit. My son wasn’t with me so I took the store credit and let him pick this out instead. And of course, we got the warranty on this too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great WFH headset and Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought after returning a pair of Logitech headsets. I currently use the Artics 7X+ for my xbox and I need a headset for my PC since i work from home now, great purchase very happy would recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound quality is subpar for any headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was purchased on Black Friday for a Christmas present. Upon finally opening, it was found that the sound quality was absolutely horrible. In game thunder and rain noises will intermittently become static robot type noise which ruins the game play. After verifying with another know good headset it was verified that tbe headset was the issue. Then I found that Best Buy on has a 14 day return policy. So now Im stuck with $100 paper weight. I would advise for anyone interested to do thorough research. I plan to reach out directly to the manufacturer to see about their warranty to hopefully replace then or refund my cost. Other than that they are very comfortable and easily compatible to my Xbox console.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and battery last forever. I’ve had these for a while now and haven’t failed me at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable reliability.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live where there is barely any cell service. We have over 20 devices connected to our starlink via Eero mesh system. 4 of us can play games online at the same time even while multiple devices are streaming. Never skips a beat!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steel Series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Audio output with Steel Series wireless gaming headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing audio Easy to use definitely worth the money and can be used on multiple devices

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset with two batteries so you can swap out

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great and seamlessly switches from bluetooth to 2.4 mode.

    I would recommend this to a friend
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