Customer Ratings & Reviews

I actually would've liked to have kept these but as well as they performed on PC, on PS5 a quality experience was too hit or miss. Maybe it was 2.4 GHz channel interference but I've had other headphones work fine in my environment. I didn't bother with bluetooth connection, just want to plug & play so to speak. This would've been a 5 star rating if PS5 performance was consistent.

Excellent headset! My son has been looking for high quality headsets for a couple years. After many disappointing purchases, we finally hit the jackpot!

Good hearing poor ear comfort level at least for me we’ll see with time how this review changes or stays the same

Great headphones works awsome must try fps.nut the eariec must change wicked earphone your great

I got these as a birthday gift for my husband and he loves them so much he wants them in black too lol

Very comfortable earphones but audio performance was average.

They’re pretty good with some nice features, a little on the heavy side and pricy but good

Terrible due to distortion 1 week out of box sounds like robot static distortion if it didnt go bad and have to turn off and back on to make it stop meanwhile cant hear game for 10 secs at a time every 3 mins turns every sound into static robot noise...

If you buy a $350 headset, you expect it to work whenever you turn it on, without having to go through a 10-step process. Is the "audio great"? I guess, when it decides to work. But how about every time Windows updates and GG Series can't figure out it's only job? It breaks EVERY. SINGLE. UPDATE. Or when the headset is your only enabled/default audio device, and your applications just decide not to show up in GG Series. These aren't it. (Unless you're cool with 10-15 minutes of garbage when you turn them on; if that's your jam then, YEA! Go for it.)

Headset sounds great but only works half the time. Steelseries app never works, and when it does, im always having to change the input and output settings and itll reduce quality.

Ehh it isnt bsf but could be better. Doesnt have great sound

This thing has been a pain in the but. The control panel doesn’t work, the UI system is bad and it messes with my computer settings all the time

My fiancé loves them uses them everyday much needed upgrade.

Great headset great product very well for all levels of gaming you can't go wrong

The good thing about this headset is the feature set. The simultaneous Bluetooth and extra hot swappable battery are two great features. Also, steel series GG software is legitimately the most useful software I've ever used and has a wild amount of sound customization. Sadly, that's where the good ends. This headset is poorly made. It feels like a plastic children's toy. Plastic isn't a big issue and can safe weight and money but only in the right places. The most concerning of which is the seam on the plastic arm the holds the earcup swivel. It was super flimsy right out of the box and just spreading the headphones as if I'd be putting them on my head and moving the headphones around caused that seam to open and bend. This area was either overlooked or meant to be a point of failure. The earcups are also on-ear for the most part unless I have freakishly large ears and that's just a no no for me. As for the actual sound quality, I wasnt impressed. It doesn't sound like you're there, it sounds like you're listening to a program playing audio through a speaker. As a person who has been spoiled by headsets with AMAZING sound stages that feel full and super natural I hated the nova for it's sound. The GG software did what it could and I spent a long time trying my best to rectify the downfalls of it's audio but I just couldn't. The mixing, mastery of audio, and it's sound curve are all just way to all over the place and sound cheap. I could see a more casual gamer the doesn't spend as much time in game loving these but as a shut in who's always online I returned these day two.

They work good. Price is alittle high but better than other brands

The headset is comfortable to wear for a decent amount of time. I like the look and having the station to control the audio presets. However, I have yet to use it for one full session on either my PS5 or my computer where the sound quality didn't get static and lose quality. I have also had a multitude of problems with the headset essentially freezing while viewing videos/movies. There have also been a lot of issues where removing the battery from the headset was necessary as it began turning off and on, connecting to the station, and disconnecting over and over again. Overall, I am extremely disappointed in this purchase and feel that at the price point these issues should not exist. If you're looking for a good all around headset that's wireless, I suggest you look elsewhere because this is not a quality product.