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Customer Ratings & Reviews

$379.99

Customer reviews

Rating 4.5 out of 5 stars with 1924 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the product's strengths in sound quality, battery life, and comfort. Many appreciate the strong connectivity and software, as well as the lightweight design. However, some find the price a bit high and have concerns about the active noise cancellation. A few users also noted that the bass could be improved and the ear cups could be more comfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,924 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset i love the battery option hot swap is awesome too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Falls short of expectations.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive: build quality Negative: software has bugs and way to many options, sound quality is middle to poor. Very sad as I’ve always like them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be quite honest way overpriced. Purchased these with high hopes and at the price point i expected perfection. The earcups get SO HOT and even with replacement ones still doesnt do the trick. The sound was great but not so great for long periods of time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset i have ever purchased, i highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Really did like the sound & customization featues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually would've liked to have kept these but as well as they performed on PC, on PS5 a quality experience was too hit or miss. Maybe it was 2.4 GHz channel interference but I've had other headphones work fine in my environment. I didn't bother with bluetooth connection, just want to plug & play so to speak. This would've been a 5 star rating if PS5 performance was consistent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OBFUCKINGSESSED

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WERE OBSESSED WITH THIS HEADSET. Super customizable and compatible with many consoles. It comes with a spare battery which is super cool and has unbeatable binaural surround sound. Theee best so far!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound quality, blue tooth is good , mix quality is food

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They're the definition of mediocre.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound, not the best as far as comfort goes. Returning mine soon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones. would definitely recommend!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    No Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeahhhh this ain't it chief! The price on this headset is waaayyy too high for what you get. Don't fall into the trap these bad boys will definitely hit a sale and then grab them. Also the Mic Monitoring/ Sidetones is trash for some unknown reason and I even used the software to boost it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but with lots of features you will love.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Solid headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphone and software. Very customizable and future proof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset. Definitely the best set Ive ever owned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A+

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steel series is the best brand for headsets. Love my dearly. Just dislike the idea of being nuked in the brain with bluetooth frequencies lol whoops

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A much needed upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a great upgrade but a thing to keep in mind is that if you have the Bluetooth on and the headset connected to you console, it makes a static sound until you play something via Bluetooth. You can turn off Bluetooth and be perfectly fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    steel series nova pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome gaming headset, no issues and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve ever head. Exceptionally comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, they are a great improvement over the old arctis pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steel series headset review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headset it’s sleek and you can use it for much more then gaming. Paired with its mixer you can get any thing you want from it. If it lacks anything it would be the mic quality not up to the standards as the rest of the headset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey? Yup. Best headset based on features? Yes.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues in the first couple of days. Static- just fixed it's self. Connection issue- just fixed it's self. Chat-Mix issue- Reinstalling SSEngine fixed the issue. I wish the hinges had more changes to them over the Arctis line. I don't like the mechanism that holds the second battery in the charger. I have concerns with the elastic band...

    I would recommend this to a friend