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Customer Ratings & Reviews

Your price for this item is $161.99
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The comparable value price is $179.99

Customer reviews

Rating 4.5 out of 5 stars with 1310 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the Arctis Pro High Fidelity Wired Gaming Headset's superior sound quality and comfortable fit, with many praising its comfortable design. Positive feedback also highlights the impressive bass response and the appealing RGB lighting feature. However, some users find the headset expensive and have reported issues with microphone functionality and the headset's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,310 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Gaming Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with a lot of ability to customize audio profiles for specific games, movies, etc... Extremely comfortable for both myself and my kid. These can get very loud so be cautious when first exploring this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality and SUPER comfortable. I primarily use it with my Xbox One X, via adaptor, and it works fine. Can't wait to use with my PS4 to utilize the chat dial.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price ! Great headphones for gaming…. I feel like these headphones could go for more money but I’m happy they are affordable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. Super comfortable. Mic quality great as well. Very satisfied, much happier than the wireless headsets I've had in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb, Sound quality

    Rated 5 out of 5 stars

    Great Headset for Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is hands down the best sounding headsets that I have owned or tried in the past. The quality of the audio is super and the directional sound while playing games is fantastic. The one thing that is not so great with it is the mic sound quality. This is nothing new with headsets in general because they all seem to lack in the mic department but that is the only thing that I would ask them to improve. With that said, comparing it to other headset mics, the quality is acceptable and it also retracts which is a plus. It is also the reason I have it five stars. The headset is very comfortable even after gaming for a few hours and the RGB lighting adds to the look of this headset. Overall, I would buy these again if something ever happened to them just because of the pure sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb, Sound quality

    Rated 5 out of 5 stars

    This headset is LIT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a console gamer for ten years now and more recently a PC gamer. When I noticed the headset that I had couldn't connect to discord properly, I searched for a new one. Let me tell you, this headset has it all. It's super comfortable, the sound quality is top tier and it can connect to my controller or my PC easily. I would recommend this headset to anyone who switches back and forth between console and PC, and even if you don't, just buy it anyway. It's a great quality for the price. Also bonus, it has some sweet RGB's. It will light up your life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    GREASTNESS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loves the sound of the headphone. But overall the best part about the product is the comfort of it. I can have it on for hours and I dont even feel that theh are there!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb, Sound quality

    Rated 4 out of 5 stars

    Great All Around Headset!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a new headset because my Astro's of 4 years were getting too uncomfortable for me. I can say that after a month or so of using these daily, I noticed a big upgrade in comfort! They are lightweight, I don't have to adjust the headset at all. Not to mention the sound quality on these is amazing. They are a good choice since SteelSeries has software dedicated to changing the EQ to your liking. The RGB is also a nice touch and not too flashy either. Wish I could have gotten the version with the gamedac. Honestly though, for the price and the experience so far, it was worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb, Sound quality

    Rated 5 out of 5 stars

    Casual gaming to the next level!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was between these and the Arctis Pros and my final verdict was the Arctis 5s. I didn’t buy the pros with the Dac so I believe that’s the reason why they sounded the same to me but with that being said, if you’re someone who’s looking for a comfortable and great priced headset these are for you! The footsteps in first person shooters can be heard perfectly. The steel series driver that lets you change the RGB and adjust the equalizer is very useful so you can mess with that to your liking. If you’re looking to splurge I would get the pros with the dac because the sound card is basically in there so without the dac you’ll be better off with the 5s.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em thw sound is very good and crisp they feel amazing on the ears and the quality is top notch

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb, Sound quality

    Rated 5 out of 5 stars

    Solid construction, comfy, looks and sounds great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy moly these things sound good. I managed to get these for 125 when I bought them, and a year later the mic still sounds good and the actual drivers sound AMAZING. The RGB ring is really cool too, very tasteful in how it's not obnoxiously in your face but very subtle around the edge. Construction is solid and can take a beating. Super comfy. Adjustability is alright. Overall great buy if you can get them for a good price, tbh I've been considering getting the DAC just so I can have even better sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the bass and midtones. The build quality is solid and i havent had any issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    i up my gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best sound and great bass for gaming and watching videos my son cant sleep with out his headphones thats how much he loves them best gift ever , i nail it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Great sound quality and extremely comfortable. Being a big Logitech fan i took a chance on these. Not disappointed one bit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had them for a month now they sound great. They are comfortable to wear would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones Steel Series Arctis Pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones adjust well, very flexible, comfortable to wear. Great sound, very clear, great for gaming. Would recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Big hair-approved

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset. The sound is comparable to other headsets of this price point. The band is comfortable, the earcups are comfortable even with my eyeglasses. I mainly use the headset for work meetings and gaming. I have big hair, and have had many headsets break near the earcups after a few months. I've had these for over a year, and not a single crack. I highly recommend these for anyone who has a large afro, and is looking for a comfortable and durable headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Would be 5 stars but..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really nice, but are they noise cancelling? Not quite. They are very comfortable. There is a slight issue with them where once every five minutes there is a very loud cracking sound. I don't know how else to explain it but it seems to be an issue with only this headset. It's only mildly annoying but still. Otherwise, it's very comfortable and I like how it looks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Arctis pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing headset the little connector connecting the head strap to the actual earphone has broken once but that was after like 450ish days of use, and the microphone does slowly wear down over time. However, looking past those it's a very easy headset to use the dual input system is amazing the sound quality is great and with the "SteelSeries GG" app it is very custamizable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good headset

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good head set, solid audio quality. Little stiff but it makes up for it with the comfy cushions.

    I would recommend this to a friend