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Customer Ratings & Reviews

$279.99

Customer reviews

Rating 4.5 out of 5 stars with 484 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers frequently mention the satisfactory sound quality and the pretty long battery life of the Arctis Pro Wireless headset. Many also find the headset very comfortable for extended use and appreciate its great wireless connectivity for gaming. However, some customers have noted that the fit can be a little tight, especially when wearing glasses.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 484 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Dream headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily one of the best headsets I've owned. The ability to separate voice chat, game, and add in bluetooth from a second device is a dream come true. Only issue ive run into is the difficulty of getting it dialed in without losing game or chat sound. Once i got that dialed in, i will use no other headsrts for the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an older model, but the control box is a bit bulky, and I wish I could connect it via usb a or c. I am sad that they took the mixer wheel off of the headset (previously used Nova 7) because it is less convenient to use on the control box. The interchangeable batteries are a good switch though. Quality is good and the fit is nice with a lot of room for adjustment as it wears in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Gaming Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light wieght great sound quality at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the SteelSeries Arctis Pro from Best Buy, and I couldn't be happier with the quality and performance. As someone who spends a lot of time gaming and listening to music, I was looking for a headset that delivers both top-tier sound and long-term comfort—and the Arctis Pro definitely delivers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Excellent headset for everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good beside connection which isnt frequient its amazing battery life excellent dont feel cheap

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Ideal for users who want a headset for all devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very flexible in terms of range of devices and power usage.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones. I’m coming from the Astro A50. Bass is real nice love the crisp mids and highs. They’re also comfortable. Software is cool maybe a bit much for an old fella like myself. Overall worth the money. I got them on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Artic pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to but this but after using this headset I’m happy I did. Great price and have two batteries and something to charger them is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was a game changer! it’s so comfortable and sits nicely on my head. the audio is perfect and the built in mic is very convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly on the PS5 unlocking the 3D sound. A must have!!!. Being able to charge one extra battery is a feat that should be added on all wireless headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Questionable Quality at this Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall disappointed in this product. I had a couple of experiences that influenced my review. At this price point the issues should not have been present. The following are details from my experience using this product with my Windows PC. Negatives: - Both batteries needed replacing right out of the box as they would not hold a charge for more than a couple of hours, regardless of whether they were charged whilst in the headset or docked in the receiver module. Would not last more than 2 hours and no where close to the advertised 20 hours. - Right headphone for this pair seems to have a loose connection as it consistently fails to produce sound and will cut in and out with head motion - Headset felt to be physically of a mediocre production quality and is comparable to other products that can be found in the $50-$100 range from other manufacturers. - Haptic feedback seemed to be nonexistent - Sound quality was good but in a comparison with another manufacturer's product at 1/5th the price, this headset did not have a depth or warmth experienced in the cheaper product which had the same size drivers and boasted identical frequency and impedance as the manufacturer specs for this set. Positive: - Headset fit comfortably - Receiver base shows clear and understandable information at a glance - Controls were easy to access and use after brief orientation, both on headset and on receiver - Sound capture quality for the microphone is excellent and noise reduction is effective - Microphone is sturdy and easily retracts - Excellent wireless connectivity range, maintains connection even through multiple physical barriers, seems to be of a stronger signal than advertised. When encountering the physical issues I did run through the recommended troubleshooting steps offered in the Knowledgebase on the Manufacturer's website, which obviously did not resolve these physical deficiencies. I have not attempted to contact the manufacturer for further troubleshooting but the lack of quality control leads me to be dubious of their efficacy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great quality of life headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this during a 4th of July sale for half off! I love how the batteries charge faster than they deplete, so there's never a need to wait to game to charge my headphones. I also enjoy how the sleek look could allow me to bring this in public and not worry too much about it looking all gamery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 4 out of 5 stars

    Great headset, I just a few gripes about it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a nice upgrade and I love the 2 battery packs so you don’t have to constantly charge the headset. The hub as well is a nice add on that makes things easier for volume and messing with the sound setting. The only thing I’d have to say is that it’s somewhat complicated to change from PS5 to PC, I was expecting it to be easy to change between them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 1 out of 5 stars

    Shoddy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good parts first Sound-crisp and mic picks up well Fit- saw a few reviews about this being tight on large heads, after 10 hours of use I would say it flexes well to fit your head size Battery- the change out and charge process is easy to do between matches and you don’t have to pay to much attention to it Bad Mute bottom mutes 100% of the time it unmutes 15% of the time. Looking online this seems to be a reoccurring issue with the headsets.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works incredibly well with great sound and a nice sounding mic. One small issue is it has a light white noise sound when the headset is on but it is not noticeable during any gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is pretty nice. Sounds good. Especially when used with Steelseries Sonar. The mic could be miles better, but it does what it's supposed to most of the time. All in all, for what I payed, I am satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arctis Pro Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked exactly as I hoped they would. Setup was simple and efficient. Sound quality is insanely good. Was a bit wary after all the negativity around the size but they fit quite nicely (and I do have a big head). Got them on sale for 50% off so def worth it at that range.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, sounds great and feels great on my head. No issues with the batteries and swapping them out it a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe there is potential for enhancement in this headset. The sound quality is satisfactory, particularly the microphone performance, which exceeds my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part is the hot swap battery. Great sound quality. Minimal setup needed

    I would recommend this to a friend