Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

3-Day Deal
Your price for this item is $139.99
The comparable value price is $279.99

Customer reviews

Rating 4.5 out of 5 stars with 439 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the Arctis Pro Wireless DTS Headphone:X v2.0 Surround Sound Gaming Headset for PS4 and PC for its satisfactory sound quality, good battery life with a swappable battery, and comfort during long gaming sessions. Many also appreciate its wireless connectivity and lightweight design. However, some customers have noted that the fit can be a little tight, especially when wearing glasses.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 439 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best headset I have ever used. The sound is just great. This is compared to a lot of other high-end models. The quality is just outstanding, the extra batter and ease of setup is just great.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good headset choice

    |
    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great headset, you are able to set an audio preset for different types of games. However was having issues with the audio cutting out while gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some of the best headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to change the batteries, and have a charged pair all the time. The sound optiond are nice, it took me a while to figure it out. If youre thinking about headphones that will lats you your entire gaming session, then this is the one. It’s worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and comfortable. Great Headset

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones for everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, comfortable, and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Gamg Gamger

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of settings to mess with if you aren’t such an audiophile. Great sound, again, a lot of setting to mess with, even if you don’t know what you’re doing there is still potential to make your game sound awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing headset

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this product for the past 8 years, unfortunately my first pair broke after 4 years. at the time i wasn't able to get another pair and had to result to using different brands. i could never find the quality of build or sound that matched this headset. i was able to get another pair and will never look else where.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greatest headset out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are amazing sound quality, adjustable sounds. Noise cancellation is great on these if you play with both headphones. Overall my experience with them it’s a 10 out of 10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great but outdated by now 2025 the spacial audio sound off not as good as the new ones definitely pick them up on a sale not retail least not now in 2025

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Game changer.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, and sound amazing. I like that they can be paired to my pc and phone at the same time. Software is easy to set up. Only con, as with most gaming headsets, the mic is not the best quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Really glad I made this purchase

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re really good everything works love the swappable batteries. At first I thought they were a little low but then after adjusting everything I keep the volume around 75%

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best wireless headphones out there!!!!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a must seemless battery swaps for continuous use your headphones will practically never die

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Another Steelseries Win

    |
    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arguably the #1 gaming headset in the market right now. It has useful features and a quality build to make it great. Pair it with Steelseries Sonar to hear things more clearly than ever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Checks every Box.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a great headset. I dont use the mic at all but for a headset that can be paired to multiple devices at once, its amazing. I love the software mixer that you can get with it. Only change i made was i bought some after market earcups for extra comfort. Overall 9/10

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Extremely over priced kids sized headset

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only nice feature was the audio box and the concept of having 2 removeable batteries. The headset was very small made for kids/teens , and maybe young adults with very small heads. If you have a normal sized head it will be an extreme uncomfortable tight fit , and if you have a larger head , the earmuffs only cover half your ears. Apparently its such a known common problem , that there are people who make custom replaceable headbands... however the sound Quality even when connected with fine tuning to a pc , is pretty poor. Its not worth the effort. All the audio volume is very weak and low , and when turned up, sounds very bad. Had a call with 4 friends and was difficult to hear what theybwere saying because the audio was so fake and sounded plain and couldnt really understand what they were saying. The microphone was ok , but not great. Also this headset has 0% bass with -6 DB bass by default. Which means if your listening to music. Half the bass audio is dead silence basically. Overall i would say any other brand $29.99 headset would probably beat this. Really disappointed , expected great things for $279.99 with all these best gaming rewards listed on the box. Hope this review helps others , and prevent a huge mistake.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Choice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great for sound and for talking with your friends. However, they can get very uncomfortable after a couple of hours.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    One of the greats!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the all time greatest headsets. From the ability to pair to your phone and your console and listen to both at the same time, to the hot swap-able battery pack. This is one of my favorite headsets I’ve used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted a Steelseries headset and this has been great for me. It has alot of neat features. The swappable batteries are great. Next i can bluetooth it to my phone while also being hooked up to my phone. The list goes on but i cant think of a better headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Glad i made the switch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the sound quality is great, will go back to this headaet everytime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package got here really quick with no damage. It took a minute to set up the base and everything but after that it’s worked really well with no issues.

    I would recommend this to a friend