Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.5 out of 5 stars with 467 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the Arctis Pro Wireless gaming headset's sound quality, battery life, and comfort during long gaming sessions. The wireless connectivity is great and the headset is light. However, some customers find the fit a little tight, especially when wearing glasses.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 467 reviews
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Hoped for more for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this headset for work and gaming. I wanted to love them, unfortunately, the sound quality was not on par with my previous Razer headset. The audio was not as crisp as I would have liked, and there would be moments of distorted sound when initiating a call or game. Regarding battery life, the charge on one battery could not get me through an entire day. The two batteries are an awesome concept, but there is no way to charge them together. You can get more a headset with better sound quality for less. In regards to comfort and ease of use, they were stellar. As for durability, I did not have them long enough to tell, but they seems pretty solid.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Steelseries x BestBuy Excellence

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down the best Headset I've owned to date! BestBuy had an outstanding deal that beat everywhere I looked for these and to add GeekSquad protection at a fraction for peace of mind :). Thank you for your outstanding customer service, support, and competitive pricing over the years. I remember going to BestBuy with my dad every Black Friday and camping out, shoot, still do it here and there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset for a great price which I have come to learn best buy has alot of these deals, I would highly recommend this headset if you are serious about your gaming and want to hear every footstep around you while playing the game also the microphone lets everyone you play with hear you with no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    SteelSeries review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arctis pro wireless have really good sound quality. If you like to game, listen to music or watch movies this is a great headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love my arctis pros!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has amazing quality can be a little difficult if your new to any form of audio frequencies for mixing in the sonar suit but are truly awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming headphones, goood sound and filtering.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Awesome headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones its very good being able to switch between my pc and ps4 or other inputs at the click of a buttons. no more do i have to switch where the usb is plugged into

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best headset if you are looking to spend a bit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve ever purchased. I love the quick change batteries too. It is a little pricy normally but I bought it on a good sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Gaming Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best gaming headset ive ever owned , and the ability to have 2 sources of audio at the same time as well as sidetone is hands down the best . Audio is amazing as well. They also work for PS5 even though they just say ps4 .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets on the market. Can be loud at first, but with some adjustments they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these everyday they sound great easy connection Would definitely buy them again if my current ones ever go out

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headset, well built

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great headset, I love the fact that I can swap the batteries out and never have to charge the headset itself

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very very good headset. Lightweight and comfortable for long periods of time. The only reason I didn’t give it 5 stars is because when your putting the headset on the plastic joints tend to squeak a bit and I feel that a headset in this price range shouldn’t have that issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones fit my head pretty good, my ears don’t hurt after wearing them for hours. Listening to music is amazing, so is gaming with these. I love the swapable battery, more headphones should include this feature.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and comfortable. Great Headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound and durability.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid headphones. Great sound quality and actually pretty durable. Fell off my desk onto a wood floor a couple of times over the years and was completely unscathed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best headset I have ever used. The sound is just great. This is compared to a lot of other high-end models. The quality is just outstanding, the extra batter and ease of setup is just great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones for everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, comfortable, and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing headset

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this product for the past 8 years, unfortunately my first pair broke after 4 years. at the time i wasn't able to get another pair and had to result to using different brands. i could never find the quality of build or sound that matched this headset. i was able to get another pair and will never look else where.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    steelseries

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good headset. quality and sound for this headset was very good, set up for it was a little weird at first but after all that it the sound is amazing.

    I would recommend this to a friend