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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.5 out of 5 stars with 440 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the Arctis Pro Wireless DTS Headphone:X v2.0 Surround Sound Gaming Headset for PS4 and PC for its satisfactory sound quality, good battery life with a swappable battery, and comfort during long gaming sessions. Many also appreciate its wireless connectivity and lightweight design. However, some customers have noted that the fit can be a little tight, especially when wearing glasses.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 440 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Expensive but worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound easy use for PC and PS5. Use it everytime I game or do homework

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it, great sound quality and barteries help solve the issue of forgetting to charge it after each use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good like that you can changed the batteries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality just found more recent brand from Steelers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great untill down the line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headsets, sucks that the ear cup hinge will eventually break on me. Here's hoping I'll get another six years like my old arctis 7, RIP.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great but doesn’t work with xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Didn’t work with Xbox, so returned it. Should have read description more closely. Easy return, BB is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT QUALITY SOUND

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sounding headphones for gaming. Works great on the PS5

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and comfortable headset from my previous Corsair which was flaky ob the material but it was good as well.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be the older model, but it’s great! Not replacing it for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them! Trust me! Buy Them! The swappable batteries is a game changer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Now I can listen to Dommy Mommy asmr anywhere.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sound, mute button and "app" - much to be desired

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used SteelSeries headsets for over a decade. When I started getting them, they were the best headphones for the price - hands down. As time has gone on, the quality of them did NOT improve. The sound quality and the features on the headphones has stayed EXACTLY like they were a decade ago. The application does nothing but cause issues. It either selects the wrong input/output, does not connect, needs to be restarted or needs to be uninstalled/reinstalled with a lot of digging around and finding application related files to delete to prevent persistent issues from reoccurring. The app should just work, without issue, all the time. SteelSeries seems to think their app should do EVERYTHING. How many apps do you need to capture "moments" while playing games? Not only does Windows already have this feature, so does every graphics card that has been released in the last decade. Why would I want my headphones to do it? It just makes their app be more unreliable for doing what it is supposed to be doing - playing audio. (This goes for all SteelSeries headsets - I think I have one of each at this point). Arctis Pro specific - The audio quality is no better than the Arctis 7's in any way. I have done a comparison between the 5's, 7's and 9 both the 9 Pro and Nova Pro, and the audio quality is not noticeable - and to top it off, the 5's are the most comfortable. As far as the microphone - it has been awful on every version from the 5 through the 9 Nova Pro. I do not think they have made any improvements in the microphone in the last decade. The microphone will either: 1) not work because there are cabling issues within the headset because you can pull it in and out of the headset. 2) The mute button quickly (and I mean within months) starts making a static noise that everyone you are talking with can hear each time you press it or 3) The mute button just stops working so even when you press it, people can still hear you. Back in 2015, I would give these all of the SteelSeries headphones a 5* review. In 2025, I would not recommend you spend your hard-earned money on them. It really is sad, since I have purchased multiples of these for each member in my family (5 family members, at least 2 versions each) as well as gifts for several friends. Everyone enjoys them for a month or two until they realize the app is complete trash and then a couple months later, they start having issues with their mute buttons. Oh - and I almost forgot to mention the issue where when you walk out of range on them the headphones "EXPLODE" - meaning they make the loudest popping noise you have ever heard. So, say while you are gaming you want to get up and grab a drink. If you get out of range, the wireless does not just disconnect, it makes a 140+DB gabled pop that sounds like an explosion into your ears causing an extreme amount of ear drum pain. I have contacted SteelSeries support about this, and their only recommendation is to uninstall the trash app and reinstall it. It's clearly not an app issue. Oh, and on the "Pro" (both "Pro" and "Nova Pro" versions) the wireless base stations will randomly reboot. Its like they power off, headphones disconnect and then the base station will power back on and if you are lucky everything will be working after about 5-10 seconds of a complete audio outage. This can happen in the middle of a game or while you are watching YouTube or god forbid on a call with your boss. If you are unlucky, it will have selected your audio backups sources, and you will be stuck troubleshooting why your microphone and or headphones are not working. The backup sources are also a huge gimmick. Do they work? Only if you are lucky. The most reliable way to get external speakers to work is to have them plugged into the base station as a line out. If you try any other method, the settings to not persist - at least for long.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset I’ve ever bought! Definitely worth the purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset has a lot of different customization in the app. Definitely great for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing and i love that you can use the equalizer to get the sound you’re looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Turly good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too good not to buy and the battery swap is genius

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that there's an extra battery that you can swap and charge the other. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets I’ve used I’ve had it for about a year now and they’re definitely a 10.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair after owning the first for almost a decade. These are by far the best headphones I've ever owned.

    I would recommend this to a friend
    • Brand response from Paul
      Posted .

      Hey there!

      Just wanted to drop a quick message to say thanks for the awesome feedback! We're thrilled that you're enjoying our products and being a part of the SteelSeries family and community.

      Your comments mean a lot to us and we're always striving to improve and provide the best possible gaming experience for our users.

      So, without further ado, let's get back to what we all love - gaming! Good luck and have fun!

      -GLHF!

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Comfortable headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Steel Series battery swap always a plus. Super easy to install on any platform.

    I would recommend this to a friend