Customer Ratings & Reviews

I gave it a3 because it was the wrong headset! So I can’t really say I’d it was good or not! We needed one for a Xbox and it was for PlayStation

Wasnt for me personally the sound was muffled and the settings to mess with it was confusing and the mic wasnt good i spent 20 bucks more and i got a headset way more worth it

I was surprised by the low price and the poor sound quality of this product. I had replaced them with my Turtle 700 Gen 2 because they broke down.

It’s good, but my head is hurt when I use that headset:

Right side stopped working when I moved head too fast

audio completely mutes every 5 seconds, not really notable this is what steelseries is known for, disgusting designed hardware cant believe i picked this up should've stuck to my logitech headset.

These are the most expensive and worst headphone I have ever bought. The Software is a nightmare, it is basically a big add for Steelseries products. I can't tell much of a difference between the different modes. It doesn't integrate well with windows 11. The power on button, may or may not work. The battery runs out very quickly, and has to be replace constantly. To make up for this, it drops the connections signal randomly and is expensive. Terrible product.

Best Buy had a good deal so I picked these up. The white noise drove me crazy. I was convinced something was wrong with them and found out that Steel Series customer support is one of the worst I have ever dealt with. I have had several different pairs of high quality gaming headsets and by far, these were the most disappointing.

Everything about this headset is pretty good. However, the microphone quality is not great and it is absolutely terrible in discord. I will be returning these.

Terrible, the audio is crazy watered down with no clarity, I don't know if mine were defective or not but its such a terrible experience spending 150$ on a headset that labels itself as the best headset in the game and it sounds worse then some 20$ wireless earbuds even with 4 other equalizers. this product has me mad

I had the item for 6 days. It worked fine. I went to put it on the next day and the headphone fell off, so i then went to return it to Best Buy. The manager told me he wouldnt take the return even though i had only had it for 6 days. Terrible service. waste of money

I bought this despite some of the reviews and as soon as i came home within the hour the left side was all static , hurt my ear actually, so tomorrow ill be on my way to see what can be done , really disappointed wanted to game and have fun :(

No ear cup height adjustment. Only a Velcro strap to control the way they sit on your head. If you have a large or unusually shaped head they will not work for you.

Those are complete trrash, the batteries died only 6 months after

Someone mentioned about battery pack! False information, additional batter is already pre installed in the head set, the other one is in a container. Wireless distance is great for my needs. Let’s talk about sound quality! If you k ow anything about high fi audio than you will understand me, not may headphones have eq, time alignment and all the features that these have. They sound phenomenal after proper tuning! Well worth the money on such great gaming headphones.

This has to be the best wireless gaming headset I’ve owned or used. I used to own this product back in 2020 and repurchased during an amazing early Black Friday sale. As long as you charge a battery while using one you can infinitely use this headset without having to ever miss anything. Also the dual connection was a huge seller for me. To be able to answer phone calls and stay in game chat at the same time is something no other company has mastered like SteelSeries. 10/10 I would recommend and the cheap 2-year warranty is a no brainer

My grandson loves them said they don’t even hurt his ears. Very good product. Thank you Best Buy.

Awesome headphones. Won many awards and sound amazing.

Very very nice headset. I randomly had a special for this item for $140 instead of the listed $280 price. I'm very satisfied with this product and ease of installation. 10/10

Bought this on sale, coming from a Corsair Virtuoso headset. Friends told me that the mic sounds bad, did some messing around with the EQ and they said it was clear but sounded tinny. I recorded my voice and played it back, they were right. I planned to order a mic to fix this issue, but after playing a few different games, the audio was horrible too. Not to mention the over engineered software application that comes with it, this headset ends up showing as 5 different outputs in Windows settings because it has different channels dor what type of audio youre playing. Nothing but a headache for a low quality mic and headset. Will be returning and sticking with my Corsair headset.