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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 478 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the satisfactory sound quality and the pretty long battery life of the Arctis Pro Wireless headset. Many also find the headset very comfortable for extended use and appreciate its great wireless connectivity for gaming. However, some customers have noted that the fit can be a little tight, especially when wearing glasses.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 478 reviews
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Nicest headset I've owned

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, not a bad pick. The swappable batteries make it so you don't have to worry about it dying when you need audio most, and the spacial audio is very nice as well. Good mic quality, crystal clear. Noise cancelling very good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    amazing headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality sound while playing games i love the extra batteries that come with the headset while your using one battery your control box is charging the other so you always have a charged battery no plugging in headset needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This headset sets checks all the boxes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son. He’s had the same headset for awhile & it was just worn out! He does do online gaming a lot on weekends, in the evenings when he’s not working but he needed a headset that was multi-functional & tasking. He works for a logistics firm & is always on the phone with clients, as well working on his PC. I actually dug deep into different headsets that performs well with all things not just gaming but needed to definitely be wireless so he can move around from workspace in the office still while talking to clients with background noise at bay & yes for fun when gaming but being on call 24/7 with making sure trucks & deliveries are in route while he’s able to answer calls anytime he’s taking a little personal time. This truly checks all the boxes! If you’re a person that has a demanding job & needs to have a clear communication with while working, likes to take sometime out & are one that likes to play online games with friends etc, this is the headset for you. There’s so many features I’m sure I’m not even naming for this but these are some of the things he’s expressed to me he truly loves about this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Swappable batteries!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hot swap battery is a game changer. I can see where others may find this headset to be tight, there is no mechanical system for adjusting the headset, just different pressure from the elastic headband. I have a smaller head and ears so it doesn't impact me to any adverse extent. Audio quality is fine, range is fantastic, and mic quality is better than my last hyperx I had.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on this headset is amazing, super clear and immersive. What I love the most is that it can handle two audio sources at the same time, so I can listen to my PC and my phone without switching.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had high expectations but was sadly kind of let down by these. The buttons on the back of the ear piece are constantly getting bumpped and messed with. I couldnt find a lock function for the mini sterio adaptor it comes with so that is also constantly getting bumped and messed with. Other than your audio setting being constantly changed the audio is pretty ok and the mic works really well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great audio, not so great mic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these after buying a pc and switching from xbox arctis 9x version. Audio is insane, never heard better before but my mic wasn't the best of quality so I ended up getting a separate mic and I love the combo. I got these on sale so for me I think it was a valid purchase along with the mic but full price maybe not so. One thing to note was the only people saying the mic was bad were people on pc and not console. Also the swappable batteries is such a great feature when you tend to forget to charge your headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Awesome headphones for gaming, wonky charging stat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, thats about all i can say. Headband is a bit small so if you have a big head you might not like them. Battery life is great, although the wireless receiver charging compartment is a bit wonky at times. Sometimes itll say it fully charged the battery in like 5 minutes. But with more use, it seems to have fixed itself.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. The sound is great, it’s comfortable , a great product for the price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    best headsets i’ve owned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from the corsair virtuoso xt. defintely worth it. sounds is noticeable better. and they are much more comfortable. will need to adjust the eq to be get the best out of them but it’s not a hard to do so. overall one of the best headsets i’ve ever owned. the only complain is the the volume setting is seperate from the os volume

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great but shallow cups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing audio, great battery life, good box for controls and charging, does have shallow ear cups so hopefully you don’t, I tend to have bruises on outer ear from prolong periods

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    One of the best head sets I’ve had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head set offers amazing sound plus not having to worry about charging your headset or having to look for a cable to charge your head set is a plus pop out the dead battery and plug in the new one

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Sound Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality that makes you feel every moment of the game. These headphones fit perfectly without pressure, stay locked in through hours of wear. They elevate your sound and gaming experience, definitely a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good and love having the easy changeable batteries. Worth buying half off.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    10/10 recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, great product. Works perfectly and the extra battery is so clutch. Great headset for gaming, can finally hear exactly what direction enemy footsteps are coming from in game.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Gaming Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these headphones daily, and I’m beyond impressed. The sound quality is crystal clear with deep bass and sharp highs, making music, movies, and even calls an excellent experience. They’re lightweight, and the ear cushions are very comfortable, so I can wear them for hours without any discomfort. The battery life is outstanding, lasting me multiple days on a single charge. Setup was simple, and the wireless connection is strong with no drops. Definitely worth every penny—I would highly recommend these to anyone looking for reliable and high-quality headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beyond pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear surround sound makes you feel like you're not wearing a headset. Set up was easy and very quick and more than pleased with sound quality, cordless freedom and extra battery so never having to wait for charging time

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great fit, weight, and comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well made comfortable and the sound is off of the chain especially when tuned with 3d audio software.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing quality headphones. Sound quality, durability, features, comfort, and aesthetics are all top notch. I’ve done through dozens of cheap headsets and this clearly shows you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall pretty solid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty solid headphones. I like the sound quality and the build quality is super nice. Only issues for me are they don’t work with Xbox and they’re not very large head friendly. They work, but they are maxed out in size and my head isn’t even that large.

    I would recommend this to a friend
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