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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.5 out of 5 stars with 466 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the Arctis Pro Wireless gaming headset's sound quality, battery life, and comfort during long gaming sessions. The wireless connectivity is great and the headset is light. However, some customers find the fit a little tight, especially when wearing glasses.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 466 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great, bought on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and the wireless connection is already set up out of the box. Very entertaining to walk around without worrying about a cable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Best headset around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it has two removable batteries, and it’s so comfortable to wear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great for gaming! Comfortable and the extra battery is clutch.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great gaming headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headsets to replace my arctis 7. Theyre an amazing upgrade from the 7. I enjoy that the headphones can sync with your phone and computer at the same time. While in between lobbies Ican doom scroll on instagram. The only issue i have with these headpgones is when you put on surround sound it has a 1 sec delay so i dont use it that often.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    great headset some issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is great, good audio, easy connection and is SUPER comfortable for long periods of time one small issue i feel like batteries just dont last long at all ill pop a new battery in and it seems to only last 2-3 hours max for me ill be in the middle of a tense situation and the battery will just die but other than that GREAT headset

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good, but weird initial setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset and gamedac are great. Some minor issues that were frustrating. First, it would be nice if it worked better to connect to both a PC and PS5 while maintaining microphone on both. Seems like the Nova pro has that capability, but is double the price. I initially had an issue trying to set discord to the chat audio output and games to the game output. This was resolved by plugging the dac into a different USB port from USB 3.0 to USB 3.2. Also, pro tip, install dts sound unbound on PC to utilize the DTS capabilities

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a preface, I picked mine up on sale: Works like a dream for my setup, very easy to swap out batteries when they get low thanks to the magnetic covering on the side. One downside I have noticed is that the battery life does seem a bit short, but that life is still somewhere near 6-7 hours or more. Overall, very worth the purchase, especially if you can get it on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Artic pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to but this but after using this headset I’m happy I did. Great price and have two batteries and something to charger them is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    really good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good quality but it feels like the batteries die faster than suggest. Its really good overall quality though, such as the metal head band and the crisp audio that’s indistinguishable from reality. Another reason why it isn’t five stars is that its a bit tight but I believe thats a personal preference.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Steel series nails it again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steel series consistently manages to have some of the best peripherals on the market in my opinion. Headset is comfortable with great sound. I use a USB mic so I can comment to the quality of that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Dream headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily one of the best headsets I've owned. The ability to separate voice chat, game, and add in bluetooth from a second device is a dream come true. Only issue ive run into is the difficulty of getting it dialed in without losing game or chat sound. Once i got that dialed in, i will use no other headsrts for the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Gaming Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light wieght great sound quality at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones. I’m coming from the Astro A50. Bass is real nice love the crisp mids and highs. They’re also comfortable. Software is cool maybe a bit much for an old fella like myself. Overall worth the money. I got them on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an older model, but the control box is a bit bulky, and I wish I could connect it via usb a or c. I am sad that they took the mixer wheel off of the headset (previously used Nova 7) because it is less convenient to use on the control box. The interchangeable batteries are a good switch though. Quality is good and the fit is nice with a lot of room for adjustment as it wears in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the SteelSeries Arctis Pro from Best Buy, and I couldn't be happier with the quality and performance. As someone who spends a lot of time gaming and listening to music, I was looking for a headset that delivers both top-tier sound and long-term comfort—and the Arctis Pro definitely delivers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had high expectations but was sadly kind of let down by these. The buttons on the back of the ear piece are constantly getting bumpped and messed with. I couldnt find a lock function for the mini sterio adaptor it comes with so that is also constantly getting bumped and messed with. Other than your audio setting being constantly changed the audio is pretty ok and the mic works really well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best wireless headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone says go wired for competitive shooter gaming and that’s true but if you insist on going wireless this is the best headset ive used and the extra battery is very nice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Questionable Quality at this Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall disappointed in this product. I had a couple of experiences that influenced my review. At this price point the issues should not have been present. The following are details from my experience using this product with my Windows PC. Negatives: - Both batteries needed replacing right out of the box as they would not hold a charge for more than a couple of hours, regardless of whether they were charged whilst in the headset or docked in the receiver module. Would not last more than 2 hours and no where close to the advertised 20 hours. - Right headphone for this pair seems to have a loose connection as it consistently fails to produce sound and will cut in and out with head motion - Headset felt to be physically of a mediocre production quality and is comparable to other products that can be found in the $50-$100 range from other manufacturers. - Haptic feedback seemed to be nonexistent - Sound quality was good but in a comparison with another manufacturer's product at 1/5th the price, this headset did not have a depth or warmth experienced in the cheaper product which had the same size drivers and boasted identical frequency and impedance as the manufacturer specs for this set. Positive: - Headset fit comfortably - Receiver base shows clear and understandable information at a glance - Controls were easy to access and use after brief orientation, both on headset and on receiver - Sound capture quality for the microphone is excellent and noise reduction is effective - Microphone is sturdy and easily retracts - Excellent wireless connectivity range, maintains connection even through multiple physical barriers, seems to be of a stronger signal than advertised. When encountering the physical issues I did run through the recommended troubleshooting steps offered in the Knowledgebase on the Manufacturer's website, which obviously did not resolve these physical deficiencies. I have not attempted to contact the manufacturer for further troubleshooting but the lack of quality control leads me to be dubious of their efficacy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe there is potential for enhancement in this headset. The sound quality is satisfactory, particularly the microphone performance, which exceeds my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Ideal for users who want a headset for all devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very flexible in terms of range of devices and power usage.

    I would recommend this to a friend