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Customer Ratings & Reviews

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Your price for this item is $139.99
The comparable value price is $279.99

Customer reviews

Rating 4.5 out of 5 stars with 438 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers praise the Arctis Pro Wireless DTS Headphone:X v2.0 Surround Sound Gaming Headset for PS4 and PC for its satisfactory sound quality, good battery life with a swappable battery, and comfort during long gaming sessions. Many also appreciate its wireless connectivity and lightweight design. However, some customers have noted that the fit can be a little tight, especially when wearing glasses.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 438 reviews
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Gaming Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light wieght great sound quality at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Questionable Quality at this Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall disappointed in this product. I had a couple of experiences that influenced my review. At this price point the issues should not have been present. The following are details from my experience using this product with my Windows PC. Negatives: - Both batteries needed replacing right out of the box as they would not hold a charge for more than a couple of hours, regardless of whether they were charged whilst in the headset or docked in the receiver module. Would not last more than 2 hours and no where close to the advertised 20 hours. - Right headphone for this pair seems to have a loose connection as it consistently fails to produce sound and will cut in and out with head motion - Headset felt to be physically of a mediocre production quality and is comparable to other products that can be found in the $50-$100 range from other manufacturers. - Haptic feedback seemed to be nonexistent - Sound quality was good but in a comparison with another manufacturer's product at 1/5th the price, this headset did not have a depth or warmth experienced in the cheaper product which had the same size drivers and boasted identical frequency and impedance as the manufacturer specs for this set. Positive: - Headset fit comfortably - Receiver base shows clear and understandable information at a glance - Controls were easy to access and use after brief orientation, both on headset and on receiver - Sound capture quality for the microphone is excellent and noise reduction is effective - Microphone is sturdy and easily retracts - Excellent wireless connectivity range, maintains connection even through multiple physical barriers, seems to be of a stronger signal than advertised. When encountering the physical issues I did run through the recommended troubleshooting steps offered in the Knowledgebase on the Manufacturer's website, which obviously did not resolve these physical deficiencies. I have not attempted to contact the manufacturer for further troubleshooting but the lack of quality control leads me to be dubious of their efficacy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works incredibly well with great sound and a nice sounding mic. One small issue is it has a light white noise sound when the headset is on but it is not noticeable during any gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is pretty nice. Sounds good. Especially when used with Steelseries Sonar. The mic could be miles better, but it does what it's supposed to most of the time. All in all, for what I payed, I am satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the SteelSeries Arctis Pro from Best Buy, and I couldn't be happier with the quality and performance. As someone who spends a lot of time gaming and listening to music, I was looking for a headset that delivers both top-tier sound and long-term comfort—and the Arctis Pro definitely delivers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase if on sale.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to connect but the controls are not the best. I had another SteelSeries headset where you could balance the game and chat volume quickly on the headset. You have to do multiple clicks on the controller to achieve the same thing for this headset. Maybe I'm doing something wrong but it is a bit of a hassle. Other than that, they sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an older model, but the control box is a bit bulky, and I wish I could connect it via usb a or c. I am sad that they took the mixer wheel off of the headset (previously used Nova 7) because it is less convenient to use on the control box. The interchangeable batteries are a good switch though. Quality is good and the fit is nice with a lot of room for adjustment as it wears in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth the Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones truly deliver an excellent audio experience, and the build quality feels very premium. They are exceptionally comfortable for extended listening sessions. Setting them up was a breeze; it was very straightforward. I would definitely recommend waiting for a good sale if you're considering a purchase. Overall, a fantastic product that's well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 1 out of 5 stars

    Shoddy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good parts first Sound-crisp and mic picks up well Fit- saw a few reviews about this being tight on large heads, after 10 hours of use I would say it flexes well to fit your head size Battery- the change out and charge process is easy to do between matches and you don’t have to pay to much attention to it Bad Mute bottom mutes 100% of the time it unmutes 15% of the time. Looking online this seems to be a reoccurring issue with the headsets.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Its a headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality wireless headset. Hot swap batteries could last longer, but not bad for price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Steel series nails it again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steel series consistently manages to have some of the best peripherals on the market in my opinion. Headset is comfortable with great sound. I use a USB mic so I can comment to the quality of that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty solid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really nice and feels high quality. It starts to feel uncomfortable after a few hours of constant wear though.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Ideal for users who want a headset for all devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very flexible in terms of range of devices and power usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as the previous version but still good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was slightly disappointed at some of the changes that were made from the older version of this headset that I had prior. It’s more annoying to connect to Bluetooth on another device while connected to another device. Sonar is still a trash program. The sound is pretty good and it’s pretty comfortable. Not quite as comfortable as the old model. It was on sale so I would say it was worth the price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Excellent headset for everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good beside connection which isnt frequient its amazing battery life excellent dont feel cheap

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great quality of life headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this during a 4th of July sale for half off! I love how the batteries charge faster than they deplete, so there's never a need to wait to game to charge my headphones. I also enjoy how the sleek look could allow me to bring this in public and not worry too much about it looking all gamery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best wireless headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone says go wired for competitive shooter gaming and that’s true but if you insist on going wireless this is the best headset ive used and the extra battery is very nice

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy and very reliable by far one of the best headsets i have purched to date

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arctis Pro Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked exactly as I hoped they would. Setup was simple and efficient. Sound quality is insanely good. Was a bit wary after all the negativity around the size but they fit quite nicely (and I do have a big head). Got them on sale for 50% off so def worth it at that range.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Steelseries

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset! Got on sale, really comfortable. Good sound quality, only thing is mic isn’t the greatest. Dual battery switch ability awesome and very convenient!

    I would recommend this to a friend