Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 896 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 896 reviews
  • Rated 5 out of 5 stars

    Missing Sirius part!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation! However, I need to return the vehicle for an additional installation part. It appears Zi purchased a Sirius Satellite ready radio, but the installation required an an antenna to connect to Sirius.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service really was excellent! The techs were efficient and professional. They took the time to show me how to operate the new stereo and controls. Everything works perfectly. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris is awesome. Great install. Car tunes never sounded better. Maestro steering wheel control appeared to be available for my Toyota Sienna XLE, but my system was not what it seemed when there was a closer look in the dash. Toyoata did not label my system as OEM PREMIUM JBL Sound, and Maestro has trouble with those. No big deal, I got a separate remote control unit, head unit is easily readable and accessible, and the Sony app for the head unit is incredibly good. So did not miss my steering wheel controls at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my car audio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation done for my new car media console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from Brandon at Best Buy,Marlborough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great service from Best Buy. Purchased this service for USD 65 as I had to enable the Steering Wheel Controls on my 2016 Corolla S as I upgraded the factory device to a Wireless CarPlay. Appreciate the service and effort from Brandon at Best Buy, Marlborough who installed the Planet Audio Wireless CarPlay device on my 2016 Corolla S as well as enabled the Back-Up Camera and the Steering Wheel Controls. We initially installed a Maestro - Universal Analog Steering Wheel Interface - Black for the SWC, but only the Volume and Siri buttons were working. I called Brandon the next day and he suggested trying PAC SWI-CP2. He helped me with another follow-up appointment to install the same at no additional cost as it was part of the troubleshooting. Brandon took a great effort in reinstalling the device and enabled all the needed buttons on my Steering Wheel: the Volume, Track Change (Up and Down Arrows), Mode, Call Answer/ Decline, and Siri buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Restored my steering wheel radio controls

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was quick and seamless. Everything is working as I would expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the entire system in just two hours... installation was neat and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This part is useful because it enables you to use the steering wheel controls for your radio, if your car is equipped with them. It took a little longer, approximately 45 minutes more, to have this control installed but I found it worth it. The salesman/ technician informed me about the extra wait. He also asked me if I wanted to skip that part of the installation with a full refund for the price of the item. I told him I would rather wait & he installed it no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did this installation in no time! And I haven’t had any problems with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent made sure my steering wheel controls worked with a new stereo. It works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation! The installation was quick and didn't have any hickups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The steering wheel control system is extremely helpful for my daughter, this is her first car and she and I are very appreciative that our installer James recommend this product, if James had not mentioned it I would have thought it was something only Nissan could fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job Audio Technician

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oroduct was installed and works great. Works great and interfaced well with my vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steering wheel controls

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad added steering wheel control to backup camera system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hand control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job in doing the work.looks great. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast installation. i waited less than an hour! everything works well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car audio crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great. Installed it in minimal time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steering controls installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent/technician was very professional and good with his installation we appreciate his kind and great professional work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loren Smith for the win!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My aftermarket head unit wasn't communicating with my steering wheel controls, your car audio guru recommended this device and it works perfectly now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation quick and good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my new car radio was speedy and went well. The only con I have to contribute is that the dashboard was damaged minimally when the technician had to pry something out in order to install the radio. When I had an issue with the replay of music and took the car back to the installation area, the tech very quickly figured out what was wrong and fixed it.

    I would recommend this to a friend