Customer Ratings & Reviews

My radio works great with these steering wheel controls !!!

The Geek Squad did a outstanding job with the install of my System in my truck.

The agents that installed everything did a great job!!!

Put my radio controls within reach on my steering wheel reducing risk for distracted driving.

Love this! Bought everything to go with my new radio!

Geek Squad Team Are GREAT !! They did the Install...

Install of 2 car stereos were solid and clean. Appointments were kept on time

The experience of purchasing and having a new receiver installed at Best Buy was a complete nightmare. I purchased a receiver as well as all of the parts the Best Buy installation tech said were required for the installation and to maintain my steering wheel controls and other related functions. I scheduled the first installation appointment that was available in DFW, which was almost a month after the purchase. Upon arrival, the installer was finishing up with the previous install, so I waited in the garage until he was ready for my car (there is no actual waiting area). The tech said the install would take a couple of hours, and since it was a 45 minute drive to the store, I decided to just wait there until he was finished. After about three and a half hours, the tech finally concluded that he couldn't actually install the receiver because the installation tech at the time of purchase didn't include the correct parts for install and, not only did they not have all of the parts needed in stock, but Best Buy didn't even sell one of the parts needed for the installation. I then spent another hour and a half waiting for the original receiver to be reinstalled and for the tech to process the refunds for the receiver and required parts. So six and a half sweaty hours later, I was finally back home feeling infuriated, defeated and swindled out of my time, transportation costs and the 10% I'm gift card credits that I was supposed to get on my initial purchase on my new Best Buy credit card.

Very professional and courteous service. Made sure I was pleased with my purchase.

Great professional installation and very fast. Courteous service. Lifetime Labor warranty.

They explain the products very well. They went through each step by step of the process

Nice professional guy that did the installation on my Corolla.

No way I was going to try and install this. Left it up to the pros.

Very knowledgeable and didn’t take as long as quoted

Provided great service. Installation was smooth and explained in detail on everything.

Quick install, very professional. Gave a quick how to and was available for questions.

I love using geek squad! They did a great job like always

They did alright. The first time it was supposed to be installed, they couldn't figure it out so I had no functioning controls at all. Took it in to a different location and now all but one button work. If I take it in again for whatever reason I'll request for the button to be added

Awesome installation. Quick on schedule, correct not issues!

Very fast installer. Courteous and professional. Completed in a timely manner.