Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 898 reviews
(898 customer reviews)to a friend
Rated 1 out of 5 stars
Steer wheel controls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Steering wheel control wired wrong to radio what should scan the radio chanels only changes the prest chanels on the radio
This review is from Steering Wheel Control Install
No, I would not recommend this to a friendRated 1 out of 5 stars
Greedy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should not have to pay extra just to maintain the cars steering wheel controls. How is this not included in a standard install? This is a good example of corporate greed.
No, I would not recommend this to a friendRated 1 out of 5 stars
It worked for a week and now does not!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid a lot extra to get this installed and now does not work. Aggravating trying to get it fixed now as the installation store is over 30 miles away and stay booked up for weeks.
This review is from Steering Wheel Control Install
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hey there. Thank you for reaching out about this. I'm sorry to hear that you're running into issues with it now and the schedule is filling quick. I'd recommend calling over to your local Best Buy store and talking to the Autotech team. Although unlikely, they may be able to squeeze a diagnostic appointment into the busy schedule. I hope this helps! You can find information about your local store at www.bestbuy.com/storelocator.
Rated 1 out of 5 stars
Bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad installation, the didn’t put camera on right. They didn’t try their hardest.
This review is from Steering Wheel Control Install
No, I would not recommend this to a friendRated 1 out of 5 stars
I wouldn't know
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to receive the service and I am unable to get a refund. I bought the service on 2/29, I wasn't able to get any appointment until 3/23 and the it got canceled.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very poor service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to take the car back in 3 times for them to get the installation right. The 2nd time they forgot to program the steering controls
This review is from Steering Wheel Control Install
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is not able to install this product- steering wheel control. It did not work or not operational because it’s not compatible with my 2008 Mercedes Benz CLK. I had it uninstalled.
This review is from Steering Wheel Control Install
No, I would not recommend this to a friendRated 1 out of 5 stars
Misinformation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They say it’s compatible with my car then when installation time the geek squad expert do it they say it’s not gonna work with my steering wheel
This review is from Steering Wheel Control Install
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After work been done on my vehicle my steering controls does not work anymore . My ac unit now doesn’t blow as fast. Or not even at all.
This review is from Steering Wheel Control Install
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad installed my radio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a radio installed in my car but I am not happy with how it works, it plays and then the volume goes low and then back
This review is from Steering Wheel Control Install
No, I would not recommend this to a friendRated 1 out of 5 stars
Someone else purchased from my Total Tech account.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Someone else purchased this off of my Total Tech- I reported it and nothing was ever done
This review is from Steering Wheel Control Install
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't give a zero, volume changes the cd track ,almost every control is controlling some other feature on the stereo
This review is from Steering Wheel Control Install
No, I would not recommend this to a friendRated 1 out of 5 stars
Steering wheel control is not hooked up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My steering wheel control is not hooked up I would love to have it hooked up so I can use my buttons on my steering wheel
This review is from Steering Wheel Control Install
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Nick. Thank you for taking time to connect with us on this. It's always frustrating when an installation is not up to standards. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Geek squad installed radio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I lost the ability to answer and disconnect phone calls from the steering wheel. Volume doesn’t always work.
This review is from Steering Wheel Control Install
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hey there. Thank you for taking time to share this with us. I'm sorry to hear about how this install went. We'd definitely recommend reaching out to your local Best Buy's Autotech team so we can resolve this issue for you. You can find information about your local store at www.bestbuy.com/storelocator.
Rated 1 out of 5 stars
Never worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked since day one and even took back to tech twice and they said nothing can be done. Biggest waste of money!
This review is from Steering Wheel Control Install
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad rude installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer cussed at me very bad service had a problem he told me I was a inconvenience for him told me to make a appt
This review is from Steering Wheel Control Install
No, I would not recommend this to a friendRated 1 out of 5 stars
They need help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guy didn't know what he was doing, took it to car toys to get the installation done right
This review is from Steering Wheel Control Install
No, I would not recommend this to a friendRated 1 out of 5 stars
Not scheduled or done at this appointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was not scheduled or accomplished during this installation appointment.
This review is from Steering Wheel Control Install
I would recommend this to a friendRated 1 out of 5 stars
Not Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They forgot to install this item and said I didn’t need it. I do need it. Not happy.
This review is from Steering Wheel Control Install
I would recommend this to a friendRated 1 out of 5 stars
Not compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold this product and was not compatible with my husbands car
This review is from Steering Wheel Control Install
No, I would not recommend this to a friend
