Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 898 reviews
(898 customer reviews)to a friend
Rated 1 out of 5 stars
Stero install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was threated like a criminal by the manager and the installer 7049974097
This review is from Steering Wheel Control Install
No, I would not recommend this to a friendRated 1 out of 5 stars
Schedule
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They cancel my long awaited appointment without prior notification
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Eek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service. charged more once we got there. Took ALL DAY long.
This review is from Steering Wheel Control Install
No, I would not recommend this to a friendRated 1 out of 5 stars
The presets won't work on the steering wheel.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The presets won't work on the steering wheel......
This review is from Steering Wheel Control Install
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hello! Thank you for reaching out about the issues you’re having with your steering wheel control install. If your product isn’t working as intended after installation, I would recommend speaking to the AutoTech agents at your local store where you received the service initially. I hope this helps!
Rated 1 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wait wasn't too long and I enjoyed getting my new stereo put in
This review is from Steering Wheel Control Install
I would recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After so many parts and confusion I don't even know why this was installed
This review is from Steering Wheel Control Install
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work for my system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have to return the u it. The system did not work in my Lexus SC430
This review is from Steering Wheel Control Install
No, I would not recommend this to a friendRated 1 out of 5 stars
jeep retro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wheel controls worked for a week and then stopped working.
This review is from Steering Wheel Control Install
No, I would not recommend this to a friendRated 1 out of 5 stars
Motorcycle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great products for the money made install easier for installers
This review is from Steering Wheel Control Install
I would recommend this to a friendRated 1 out of 5 stars
Unable to install steering wheel control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were unable to connect the steering wheel controls.
This review is from Steering Wheel Control Install
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the initiative to share this with us. It’s always frustrating when tech doesn’t work the way we expect it to. We apologize that we weren't able to connect up your steering wheel controls as was originally anticipated. If you have not yet received a refund for the steering wheel control installation fee, please call us at (800) 433-5778 for assistance.
Rated 1 out of 5 stars
steering wheel control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never put in.My steering wheel has no volume access
This review is from Steering Wheel Control Install
No, I would not recommend this to a friendRated 5 out of 5 stars
Steering wheel controls for my radio upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, just like my old radio had with the steering wheel controls
This review is from Steering Wheel Control Install
I would recommend this to a friendRated 5 out of 5 stars
install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a great job very informative and positive
This review is from Steering Wheel Control Install
I would recommend this to a friendRated 5 out of 5 stars
Thank you !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did an amazing job on my steering wheel control install! I couldn't have don't it without them!
This review is from Steering Wheel Control Install
I would recommend this to a friendRated 1 out of 5 stars
Do not get this installed at Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had my local best buy install the steering wheel control, and he broke my head unit and speakers while doing so. He blamed the previous install on this. Everything was working 100% fine before he touched my car, and then I left with nothing working. The installer wanted to charge me extra for him to fix what he broke. Also left so many wires hanging out of my dashboard after install and materials all over my car. I had to take it to a car audio store to get fixed and had to pay even more money. Worse part, Best Buy didn't refund my money, only told me I must pay extra for them to go back in to my car and fix it. STAY AWAY and take your car to a professional!
No, I would not recommend this to a friendRated 5 out of 5 stars
Works just like before
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want your steering wheel controls to work with your new aftermarket unit I highly recommend Best Buy to do the install. Mine works great!
I would recommend this to a friendRated 1 out of 5 stars
Car radio installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought my truck in three (3) times and the new radio still doesn't work properly. After the first time the radio made a whining noise and the call function wasn't working. The radio would also turn off randomly and hop chanels. I brought it back and the senior tech said he knew what the issue was and it would be a quick fix. When I picked it up after the second visit most of the issues were fixed but I still couldn't make hands free phone calls. I returned for a third visit (thank god my time is not valuable) hoping for a working radio. Now I can make calls but can't change the channel using my stering wheel control. At this point I feel as though Best Buy doesn't have the ability or experience to fix my new Pioneer radio. I think I have to take it to an actual installer and have it fixed. The one good thing is if someone was to steal my truck they would probably return it once they turned on the radio.
No, I would not recommend this to a friendRated 3 out of 5 stars
Radio not working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trouble with station up and down Wasn't checked before I received the radio install
This review is from Steering Wheel Control Install
I would recommend this to a friend
