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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the 120-Volt 10-Inch Electric Pole Saw for its ease of use, especially when cutting smaller tree limbs. They also appreciate its power despite its small size. Customers find that it makes cutting branches an easy task.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-38 of 38 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use cuts great. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sun Joe Electric Pole Saw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what is should do - Very happy with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful for a small saw. Cuts through small 3" branches easily. Haven't used on anything larger. Self oil chain a plus. Used on 150' of extension cord with no problem. Use a 12 gauge cord. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy assembling cuts super nice and fast in a quiet environment love my purchase now I can trim my trees in confidence it cuts trunks up to 8” in diameter super easy and fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pole Chain Saw

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The relatively light weight is was made this attractive for purchase. Was fairly straightforward to assemble and works well. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tree trimmer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job at trimming my trees. I am very happy with my purchase and would highly recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value . I will not write any more reviews due ti the fact that BEST BUY says I have to use a MIN of 50 characters! Obviously, they don't want the review that bad!

    I would recommend this to a friend
    • Brand response from Snow Joe + Sun Joe
      Posted .

      Dear Valued Customer, Thank you for taking the time to provide feedback on this product. We appreciate you as a customer. If you have any other questions or concerns, please feel free to reach out to us. Our toll-free number is 866-766-9563 (Monday through Friday from 8am-8pm EST, Saturday and Sunday from 8am-8pm EST). We promise to do our best to make sure you are satisfied 100%. Take Care! The Snow Joe + Sun Joe Customer Support Team SnowJoeSunJoe

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect! I would recommend this item. Always check the chain oil level before using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good pole saw. I like that you have to plug it in. That way you can work without having to rechage a battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended pole chainsaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was out of stock for a few weeks, but I was promptly notified when it came in. Product was as advertised. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband and he said it works great, he was pleasantly surprised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keep your ladder in the shed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little chainsaw. Cut through 3" branches effortlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pole trimmer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble and use. Sun Joe is always a good product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box that it came in was mangled and taped together. By the time I opened it, it was past 15 days, in which I thought I might have 30 days to return it. It doesn’t seem to cut small limbs that great. I only tried to cut some little limbs on a mulberry bush.

    No, I would not recommend this to a friend
    • Brand response from Snow Joe + Sun Joe
      Posted .

      Dear Kandi,

      So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Sunday from 8am-8pm EST). We promise to do our best to make sure you are satisfied 100%.
      Thanks
      Customer Service Team
      Snow Joe + Sun Joe SnowJoeSunJoe

  • Rated 1 out of 5 stars

    Works great if you can keep blade on..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when it works but chain never stays on and it cuts into the saw body itself..

    No, I would not recommend this to a friend
    • Brand response from Snow Joe + Sun Joe
      Posted .

      Dear BestBuy Customer,

      So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Sunday from 8am-8pm EST). We promise to do our best to make sure you are satisfied 100%.
      Thanks
      Customer Service Team
      Snow Joe + Sun Joe SnowJoeSunJoe

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Satisfaction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flexible length, easy trim, not heavy and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    pole chain saw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to cut a small branch using it , it releases spark and not sharp to cut . I uses hand saw by $10 and it cut all the branches small and big except the high branches . This su joe model must e improved to have sharp teething,high speed and easy assembly

    No, I would not recommend this to a friend
    • Brand response from Snow Joe + Sun Joe
      Posted .

      Dear BestBuy Customer,
      So sorry to hear that you're having an issue with our product. We take each matter very
      seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind
      each product we manufacture. Our toll-free number is 866-766-9563 (Monday through
      Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do
      our best to make sure you are satisfied 100%.
      Thanks
      Customer Service Team
      Snow Joe + Sun Joe SnowJoeSunJoe

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sun Joe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job with ease. Beats manual pruning pole.

    I would recommend this to a friend
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