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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 3.6 out of 5 stars with 8 reviews

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63%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-8 of 8 reviews
  • Rated 4 out of 5 stars

    La misma

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    Posted .
    Owned for 1 month when reviewed.

    I give 4 stars only because ONE of the wires broke while putting ir on the base stand . But beside that, im in love WITH My umbrella.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Umbrella

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    Posted .
    Owned for 5 months when reviewed.

    I’ve had this umbrella for about 5 months now. The color has faded making it unappealing. The solar light is marginal at best. Mood light, yes. Umbrella will last you a year before you will consider replacing.

    No, I would not recommend this to a friend
    • Brand response from sun-ray team
      Posted .

      Teee, You purchased our least expensive umbrella, that offers no additional fade resistance. You would need to purchase our more expensive umbrella with better fabric (upgraded polyester or Olefin fabric canopy), to withstand your climate, which we do offer via Best Buy website as well as many other sites. Did you try reaching out to our customer service team about the issue? Our contact info should have been clearly shown on the front page of your manual. This should be an easy claim for a new canopy under the warranty. As for the lighting issue, did you try changing out the rechargeable batteries? You will need to purchase AA Rechargeable 900-1500 MAH batteries. You can reach us at www.contact@ezreplacement.com. We look forward to helping you! EZreplacement

  • Rated 1 out of 5 stars

    Umbrella without base and not for wind

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    Posted .
    Owned for 3 weeks when reviewed.

    We use it only one time, it is heavy. It not contain a base and we installet it in a content full of sand but when we had some air then it went out and flown some meters from us. After that we closed it and with small wind it can fall again, the umbrella is not good for windy places. We took it inside. After we saw in the news that this kind of umbrellas cause fire for the overheating panel, so we think that we never will use it again :( .

    No, I would not recommend this to a friend
    • Brand response from sun-ray team
      Posted .

      Sorry, but it sounds like you may be using the umbrella incorrectly, leading to it easily falling over. We are happy to help explain how to properly use the product if you would like to reach out to contact@ezreplacement.com - Also, the fire issue is NOT ALL SOLAR UMBRELLAS. A single vendor sold the umbrellas to that retailer. It is only their solar products that have the issue. We have been selling our solar products for more than 20 years and NEVER had a single issue with fire. Please be sure you do your research before you simply state in an online review that an umbrella will cause fire, as other customers read and then base their decisions off those comments. Sun-Ray Solar Umbrellas are safe! EZreplacement

  • Rated 2 out of 5 stars

    9' Solar Light Umbrella

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    Posted .
    Owned for 1 month when reviewed.

    Mine came with the middle plastic cracked (where the umbrella cranks) it still functioned though. The solar panel at the top was also unplugged so I had to fiddle with it to get the lights working. I highly recommend closing the umbrella for any strong gusts you know may be coming (storms/etc) because the braces won't hold up (as I found out). The lights aren't very bright but the umbrella itself is as described (does not come with a base).

    No, I would not recommend this to a friend
    • Brand response from sun-ray team
      Posted .

      Zane, I apologize for the less than completely satisfied feeling you are left with. All solar panels are packaged separately because they need more protection while in transit. All you have to do is plug it into the umbrella. Yes, most definitely close the umbrella when not in use, or during wind/ thunder storms, as we do not replace for wind damages. It should state under the product overview that the umbrella does not come with a base, or base not included, as most umbrellas do not come with bases. Did you try reaching out to our customer service team about the damaged crank issue? Our contact info should have been clearly shown on the front page of your manual. This should be an easy claim for any replacement part(s) or full product replacement under the warranty. You can contact us via email at contact@ezreplacement.com or phone at 877-477-2264. Please reference this review when you reach out. EZreplacement

  • Rated 5 out of 5 stars

    1

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    Posted .
    Owned for 3 months when reviewed.

    very good i like very much is very ease to use and i need

    I would recommend this to a friend
    • Brand response from sun-ray team
      Posted .

      Miamor, we are excited to read that you are enjoying your new Sun Ray - 9' Round Solar Lighted Umbrella - Steel - 8Rib - Scarlet Striped from BestBuy! Thank you for your business! EZreplacement

  • Rated 5 out of 5 stars

    Unb Umbrella

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    Posted .
    Owned for 3 weeks when reviewed.

    Well build looks good strong good for the price cover the space on table Solar lights as well

    I would recommend this to a friend
    • Brand response from sun-ray team
      Posted .

      Quique, we are ecstatic to read that you are loving your new Sun Ray - 9' Round Solar Lighted Umbrella - Steel - 8Rib - Navy Blue from BestBuy! Thank you for your business! EZreplacement

  • Rated 5 out of 5 stars

    Nice umbrella for a good price

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    Posted .
    Owned for 3 weeks when reviewed.

    Love the color and quality of the product. Good for the price

    I would recommend this to a friend
    • Brand response from sun-ray team
      Posted .

      Mary, we are ecstatic to read that you are loving your new Sun Ray - 9' Round Solar Lighted Umbrella - Steel - 8Rib - Scarlet Striped from BestBuy! Thank you for your business! EZreplacement

  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    Owned for 1 month when reviewed.

    Love it!!!! Great buy! Would definitely recommend.

    I would recommend this to a friend