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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 197 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the Surface Pro X's portability, light weight, and long battery life. They appreciate its fast performance, large and responsive touchscreen, and compact size. However, some users have expressed concerns about its compatibility with certain graphics applications and its processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 197 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, small but powerful tablet computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you are a Windowns user you need it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a Windowns user you need it! Very good to match your windows world with your tablet needs. I recomment it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for 2 years now. Purchased for college. It has worked great. I recommend it to anyone who doesn’t want to spend on a MacBook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love this tablet it is phenomenal I love the Microsoft Word I like that I can talk my words into it without doing a lot of typing this was worth the money that I spent on it can't remember what it was but it's paid for hahaha

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great computer. Always get the 16 gb ram if you plan on using media. This didn’t meet my particular needs but it was a good tablet/computer Highly suggest you get the Best Buy total tech insurance. I was able to switch out my model fora better one. You get what you pay for!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda slow, hard to add apps unless Microsoft, not responsive

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high tech product, beautiful design and fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Surface pro X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for my grandson when he was homeschooling last year, sad to say he didn't tell me until recently that he has been logged out of this for quiet sometime, i hope geek squad will be able to help me with no problems, since i am paying $179.99 annually for help

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Reliable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older SurfacePro…first generation. The screen cracked because of my own stupidity. It was so reliable all these years, I decided to get another one. This one has a slightly larger screen…which is nice. It has two usb-c ports…so my only gripe is that I can’t plug in my Bluetooth mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Weight

    Rated 5 out of 5 stars

    It’s a must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting to purchase one for the longest and I’m glad I wanted because I love this model. Size is amazing extremely light wait. A must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my sister and she loves it. She uses for personal and business purposes. And the price was right for the giver. Salesman was very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that i can make this a tablet or a laptop depending on what i am doing. And it is small enough i can take it wherever i need to

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Portable Work Pad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable work pad. I use for all sales meetings and trade shows. Very handy and light for my backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love this Surface!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleak, slim design that packs a punch! It handles everything a full size computer is capable of.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Processor

    Rated 3 out of 5 stars

    Not enough for value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and power 2 in 1 but weaker processor that doesn’t allow full windows app experience. No lte either, making it just a refresh of much older model

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great price. I switched to this from ipad and i love the interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the surface! Works great for what I need and compatible with computer I used to own.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Get the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good computer does the job great. Easy to use and light to care around

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Compact. Perfect for travel. The keyboard add on is helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Tablet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing light weight and convenient. No hassle for travel amazing for work on the go.

    I would recommend this to a friend
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