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Customer Ratings & Reviews

Your price for this item is $899.99
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The comparable value price is $1,499.99

Customer reviews

Rating 3.9 out of 5 stars with 29 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers regard the Surface Pro X's light weight and long battery life as significant advantages, frequently praising its portability and power. However, concerns exist regarding the performance capabilities of its processor, with some users finding it unsuitable for certain applications. The larger screen size is also a plus for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface is want I need it for so long!! Love the size, the apps oh boy the keyboard with the pen is awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this to work remotely when we can not come into the office. works fine, lightweight and sturdy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why? Expensive, limited

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cant make the use case given so many more choices for the price even with surface. Reminds me of same proposition of the RT product. Great hardware limited app and use case ????

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    College excellence!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro X is perfect for my college classes. I have not yet been able to used all the features this device has. I am looking forward to trying the drawing tools for my Geometry class.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but ARM chip is preferred.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and returned without trying. The ARM chip doesn’t allow to use apps that I need for work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will definitely buy again, honestly an awesome device that I love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, better than what I had expected. I recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    $1799 Surface Pro X but no Windows 10 license?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Surface Pro X from Best Buy. Daughter tries to get Windows updates. Turns out the Windows 10 is unlicensed? You have to be kidding me.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there's an issue in updating Windows on your daughter's Surface Pro X. We recommend reaching out to our team at Microsoft Support for assistance: https://support.microsoft.com/en-us/contactus/

      Hope that helps,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    great work on the go laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. just doesnt work with google drive i which i use alot

    I would recommend this to a friend
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