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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $999.99

Customer reviews

Rating 4.3 out of 5 stars with 519 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the Surface Pro X's ease of use, impressive screen size, and convenient LTE connectivity as significant advantages. Many also praise its lightweight design, long battery life, and snappy performance. However, some users point out challenges with the processor's speed and compatibility issues with certain applications. Concerns were also raised regarding the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 519 reviews
  • Cons mentioned:
    Processor

    Rated 4 out of 5 stars

    its great for a tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model really doesn't do the surface line justice you need to drop enough to get a real processor rather than a arm architecture processor

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect gift !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved this for her anniversary gift, it looks great and works well for any projects you have , or if you would like to watch movies. Huge screen, somewhat heavy but perfect! 10/10 would recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Happy Anniversary! We're glad that Surface Pro X fits your needs! We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Cons mentioned:
    Processor

    Rated 4 out of 5 stars

    Surface pro x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer other than the fact it's not a true x64 processor so some 64 bit programs do not recognize it as 64 bit.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    The Absolute Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tablet I've ever owned. Its processing speed is very fast, the touch screen is highly responsive, and its super easy to set up. I give it 5-STARS all the way.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We’re thrilled to hear that it’s working well for you. We hope you continue to enjoy using your new Surface Pro X. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Great tablet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen, great design. The SIM card slot ensures connectivity at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for school, and it does the job well. It runs fine, never had a blue screen with it, and the custom chip seems to run just as well as an AMD or Intel offering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop tablet combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface is perfect for school. It runs fast and I have and no issues running my needed programs. I love the black color too. The design is updated and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Tablet/Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been around long enough to know what you are getting. Responsive and easy to take on the go; just need a good reliable internet source when traveling now.

    I would recommend this to a friend
  • Pros mentioned:
    Lte

    Rated 5 out of 5 stars

    Very Handy for On-Site work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use for work. Instead of carrying around loads of paper blueprints, I can access my prints using 4G LTE and get my blueprint right on my screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Switched from Apple products to this and LOVE IT!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried at first considering I’ve only ever used apple products and I’m very impressed with how easy it is to navigate everything!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing! We're glad to hear your new Surface Pro X was easy to get to know and use right away.

      Glad to have you apart of the Surface family,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Syracuse pro

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent buy for someone who is always on the move and needs to edit pictures or drawing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Its portability is a huge feature, and we're thrilled you have found it to be a good fit for you and your routine. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Lte

    Rated 5 out of 5 stars

    Upgradeable gaming tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded the hard drive my self, easy acess and the 4g connection always works. Just upgraded to windows 11

    I would recommend this to a friend
  • Pros mentioned:
    Lte
    Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    returned - not compatible with apps due processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware it the processor is not compatible with some applications. the apps have some catch up to do... did not work for me so i returned it 3 hours later..... i loved that its thin and light and LTE option... but cant keep it with the compatibility issues

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Not good for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this tablet/laptop a lot and was wondering which to get this or a MacBook . All though this is very powerful it’s not a MacBook . I had initially planned on streaming from the surface pro but it’s not compatible with any of the capture cards . But if you’re just doing regular web surfing or maybe some spreadsheets this is cool . Gamers beware

    I would recommend this to a friend
  • Cons mentioned:
    Processor

    Rated 5 out of 5 stars

    Pretty darn good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i wanted it to be. The only issue with it is it’s limitations due to its processor. besides that, for my purposes, the laptop is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop/tablet combo easy to carry around and store in my backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good for the family,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing it needs is a mouse most times, the drawing with the pen is fast . Glitches sometimes but works good

    I would recommend this to a friend
  • Pros mentioned:
    Lte

    Rated 5 out of 5 stars

    Awesome Tablet with LTE!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tablet. Has the LTE built in which is great for me running my business remotely and on the road. Fast and is quite durable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very easy to set up as long as you have a Microsoft account, plenty of power LTE was a bit hard to get set up , but overall not bad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yeah it's good, ok??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Just wish with all the money I spent, I got the stylus and keyboard.

    I would recommend this to a friend