Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $699.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.3 out of 5 stars with 519 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the Surface Pro X's ease of use, impressive screen size, and convenient LTE connectivity as significant advantages. Many also praise its lightweight design, long battery life, and snappy performance. However, some users point out challenges with the processor's speed and compatibility issues with certain applications. Concerns were also raised regarding the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 519 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Computer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good product and love how good it works. Battery life is amazing and glad that I moved over to Windows on ARM.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Surface pro +

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface pro. I use it every day - its fast and compact, also has great battery life! Would recommend to anyone considering a travel computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for recommending Surface Pro X to anyone looking for a portable device. We're glad that you love its speed, battery life, and compact design, too. We hope you enjoy using your new Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Lte

    Rated 3 out of 5 stars

    Mac lovers... avoid.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well... first of all, I had a Mac product before buying so this is probably highly biased. I cannot get with Microsoft products. There are too many limitations to their systems and apps. Although I did return the surfacebook, the customer service has been excellent. Thanks Best Buy for a smooth purchase and return!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surface

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better then advertised, delivery was fast and the price was perfect. The app allowed me to find the best deal and checkout was seemless.

    I would recommend this to a friend
  • Pros mentioned:
    Lte

    Rated 5 out of 5 stars

    Excellent mobile working device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device! I added the cell service and now I can easily work anywhere, anytime. I should have gotten this so much sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Simple purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering process was simply amazing. Display is beautiful. Long battery life especially in battery saver mode.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Happy purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface Pro X. I own 2 other surfaces and I have had overall very good experiences with them. I love how thin and lightweight it is.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Jade – We're delighted that you love the lightweight design of your new Surface Pro X. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good mobile device

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen resolution. Very sleek design. Thin side bezels. Great kick stand.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello - Thank you for sharing your experience with your new Surface Pro X! We're glad that you love its sleek design and kickstand. Best, Erica Microsoft

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is sensitive. Can’t use touch screen when the keyboard is attached.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is nice like a computer in ur hands fast and easy to use I like it a lot just a Lil to Heavy but overall it’s cool to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface Pro X

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .Great product. It does everthing I need except video editing but I love portability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small and lightweight

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t let the small size of this little laptop fool you! It’s powerful, quick and easy to setup and use!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear you've been enjoying the fast processor of your Surface Pro X, and that it's been easy to use.

      Have a great one,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Lte

    Rated 4 out of 5 stars

    great lite laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice travel laptop. Lte connection works anywhere. Easy to ise and big storage.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Surface Pro X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!!!! The screen is clear and I can tell the difference in the processor. I own an IPad Pro but, I love my surface pro X

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Small and powerful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for slim sized computer that would fit in travel portfolio. Also needed cellular data. This unit was perfect.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted to hear that your new Surface Pro X is a good fit for your needs. We hope you continue to enjoy using it while traveling. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great for my retrievers.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a shooting range and this tablet is used to run classes through a course of fire. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    2 in 1 computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since but this is has bin a great product. The screen is amazing and it has suited my need for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best portable windows hardware

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware wise and design wise this thing is top notch. If only All apps supported the ARM chipset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture, Great Sound, Just Good Performan

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface or bust! At least for me, an avid windows user. This thing is fabtastic. The fact this uses a phone chip as opposed to a traditional processor had me on the fence. But i was able to snag this for the sale price and am completely satisfied with my purchase. Just hate that the keyboard and pen are sold separately. But go through Amazon for those items. Best Buy is an absolute rip off for them. I got both for nearly half the price. Oh and the front firing speakers sound phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Outstanding

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues at all and great battery life. The only thing I wish is that they had covers in store.

    I would recommend this to a friend